Service Advisor

<strong>What To Expect<br></strong>reputed company is looking for an reputed company Service Advisor to work on one of the most reputed company vehicle brands in the world. This position requires a high-level of customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to reputed company a strong level of customer service. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you.<br><br><strong>What You'll Do<br></strong><li>Answer phone calls, emails, and drive ins to address any customer concern with the highest level of response and attention</li><li>Return missed phone calls, email in no less than 5 minutes</li><li>Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to reputed company immediate attention</li><li>Accurately record issues and data into Dealer Management System. Attention to detail critical</li><li>Conduct Transactions w/ system; walk customer through correction and reputed company reputed company</li><li>Communicate estimated completion time, regular updates and follow through on reputed company customer vehicle</li><li>Coordinate the detail of every vehicle prior to delivery</li><li>Coordinate the delivery time or pick up with reputed company customer</li><li>Follow up with customer reputed company provided; ensure they are satisfied with the work performed<br><br></li><strong>What You'll Bring<br></strong><li>Knowledge of reputed company, techniques, parts, tools and materials used in the maintenance and repair of vehicles</li><li>Experience in operational use and maintenance of a wide reputed company of hand power tools, shop tools, and automotive and electrical test equipment</li><li>Understanding of basic automotive techniques reputed company to repair and servicing of automobiles</li><li>Ability to follow oral and written instructions with attention to detail</li><li>Willingness to learn new and innovative automotive technologies</li><li>Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the reputed company</li><li>reputed company detailed daily record keeping and reporting</li><li>Effectively handle multiple priorities, organize workload, and meet deadlines</li><li>Work in reputed company-based environment and reputed company common goal</li><li>Dealer Management System(s), reputed company, and MS Office</li><li>Must have a reputed company reputed company’s license<br><br></li><strong>Benefits<br></strong><strong>Compensation and Benefits<br></strong>Along with reputed company, as a full-time reputed company employee, you are eligible for the following benefits at day 1 of hire:<br><ul><ul><li> reputed company PPO and HSA plans &gt; 2 medical plan reputed company with $0 payroll deduction</li><li> Family-building, fertility, adoption and surrogacy benefits</li><li> Dental (including orthodontic coverage) and reputed company plans, both have reputed company with a $0 paycheck contribution</li><li> Company reputed company (Health Savings Account) HSA Contribution reputed company enrolled in the High Deductible reputed company medical plan with HSA</li><li> reputed company and Dependent Care Flexible Spending Accounts (FSA)</li><li> LGBTQ+ care concierge services</li><li> 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li><li> Company reputed company Basic Life, AD&amp;D, short-term and long-term disability insurance</li><li> Employee Assistance Program</li><li> reputed company and Vacation time (reputed company time for salary positions), and reputed company Holidays</li><li> Back-up childcare and parenting support resources</li><li> Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft &amp; reputed company services, and pet insurance</li><li> Weight Loss and Tobacco Cessation Programs</li><li> reputed company Babies program</li><li> Commuter benefits</li><li> Employee discounts and perks program</li></ul></ul> Apply Job!