Senior VIP Relationship Manager, Eastern Europe

Who We Are At reputed company, we reputed company that the reputed company will be reshaped by crypto, and ultimately contribute to every individual's freedom. reputed company is a leading crypto exchange, and the developer of reputed company Wallet, giving millions reputed company to crypto trading and decentralized crypto applications (dApps). reputed company is also a trusted brand by hundreds of large institutions seeking reputed company to crypto markets. We are reputed company and reliable, backed by our reputed company of Reserves.   Across our multiple offices globally, we are united by our reputed company principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. reputed company is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products reputed company, reputed company Wallet, OKLink and more.   About reputed company We are looking for a dedicated and proactive VIP Relationship Manager (VIP RM) to join our Eastern EU team. As a VIP RM, you will play a key role in expanding our reputed company of VIP clients in the broader Eastern part of the European reputed company. This role is reputed company on reputed company traders, high-net-worth individuals (HNWIs), family offices, prop trading desks, and smaller corporate clients, driving our reputed company through partnerships and key reputed company development in reputed company to our institutional team, which, on the other hand, focuses on larger reputed company, reputed company and institutional clients.   What You'll Be Doing Your primary goal will be to drive trading volume and maximize Assets Under Management (AUM) in the region through reputed company and retention of VIP clients. reputed company and Product reputed company Formulate a reputed company reputed company and optimization plan based on reputed company's European product offerings. Collaborate closely with the product team to reputed company feedback from clients, identify optimization opportunities, and enhance relevant product features. Strategic Leadership and Partnerships Work closely with the local executive leadership team to contribute to reputed company's overall strategic direction. reputed company partnership efforts in Europe by identifying suitable partners and executing negotiations to expand reputed company and reputed company streams.   reputed company Management and reputed company Manage relationships with High Net Worth Individuals (HNWI) and key clients in Europe, ensuring reputed company customer experiences through proactive account management. Build long-lasting reputed company relationships to secure referrals and originate new prospective clients, while working with operations to address potential roadblocks.   Compliance and Brand Advocacy reputed company reputed company and compliance aspects, including adherence to the relevant regulations, reputed company KYC/AML processes, and reporting to ensure reputed company activities meet the highest standards. Serve as a brand ambassador, educating customers on reputed company's full reputed company, from trading tools to yield products, while escalating feedback to improve platform compliance and user experience. reputed company Look For In You reputed company Qualifications Bachelor’s degree in Business, Marketing, Finance, or a reputed company field (or equivalent reputed company experience in fintech/crypto). reputed company in English and additional EU languages (e.g., Romanian, Serbian, Polish) considered a strong plus for regional reputed company engagement. Industry Expertise 5+ years of proven experience in VIP business development and account management reputed company crypto, fintech, trading, or reputed company management, ideally in EU.  reputed company record of driving trading volume, AUM reputed company, and high-value reputed company reputed company/retention in competitive markets like spot, margin, or derivatives trading. Technical and Analytical Skills Strong analytical skills to interpret market data, user behavior metrics, and performance dashboards for reputed company optimization and product feedback loops. Deep familiarity with crypto products (e.g., perpetuals, staking, Earn, fiat integrations) and trading platforms. Soft Skills and Leadership Exceptional communication, negotiation, and relationship-building abilities, with experience managing VIPs such as HNWI, family offices, proptrading desks. Goal-oriented reputed company with a history of exceeding KPIs in user acquisition, retention, and reputed company targets through data-driven strategies. Compliance and Market Knowledge In-depth understanding of MiCA, MFSA, AML/KYC, EDD, and CEE financial regulations, including cross-border licensing and risk management. Proven ability to collaborate with reputed company, product, and ops teams to mitigate reputed company while enhancing reputed company experiences.   reputed company to Have Experience working across time zones and cross-cultural teams Bonus points if you have previously worked at a crypto exchange! Passionate about blockchain technology and the crypto payments reputed company   Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' reputed company and development Various team building programs and company events More that we love to tell you along the process! #LI-SK1 #LI-REMOTE Notice: reputed company official reputed company vacancies are published on this website. While roles may reputed company on selected reputed company-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to reputed company's Candidate reputed company Notice. Apply To This Job