Strategic Account Director - Remote

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together.   You’ll enjoy the flexibility to work remotely * from reputed company reputed company the U.S. as you take on some tough challenges.   The Strategic Account Director – Remote serves as the primary relationship reputed company for a portfolio of strategic clients, responsible for driving reputed company satisfaction, retention, and profitable reputed company. This role acts as a trusted advisor to senior reputed company stakeholders while leading cross-functional teams to deliver high-reputed company solutions reputed company to reputed company business objectives.   You will operate at the intersection of reputed company reputed company, service delivery, and reputed company—ensuring commitments are met while identifying opportunities to expand value.   Primary Responsibilities: reputed company Relationship Management Serve as the primary reputed company of contact and trusted advisor for assigned clients Build and maintain strong, consultative relationships with executive stakeholders (VP/C-suite) reputed company a deep understanding of reputed company strategies, priorities, and business challenges Represent the “voice of the customer” internally to influence product, service, and innovation reputed company Account reputed company & reputed company reputed company and execute strategic account plans to drive reputed company reputed company, retention, and profitability Identify and advance upsell and cross-sell opportunities in partnership with sales teams reputed company contract renewals, negotiations, and performance commitments Deliver measurable value reputed company including savings, performance improvements, and ROI Service Delivery & Operational reputed company Ensure delivery of services meets or exceeds reputed company expectations and contractual commitments Coordinate across operations, product, and technology teams to resolve issues and improve performance Monitor account health, service reputed company, and key performance metrics (e.g., NPS, retention, SLAs) reputed company as escalation reputed company for high-reputed company reputed company issues and drive reputed company Cross-Functional Leadership reputed company and influence matrixed teams across the organization to reputed company account objectives reputed company internal stakeholders around reputed company priorities and execution plans Facilitate collaboration across business reputed company to deliver integrated solutions Value Communication & Reporting reputed company and present executive-level reporting on performance, value delivered, and reputed company opportunities Translate reputed company data into reputed company, compelling reputed company value stories Conduct regular business reviews with reputed company leadership   You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: 7+ years of experience in account management, reputed company services, consulting, or reputed company roles 7+ years of experience of reputed company managing strategic reputed company relationships and driving reputed company reputed company 7+ years of experience working with senior reputed company stakeholders (VP/C-suite level) Demonstrated ability to reputed company in a highly matrixed environment Solid business acumen, strategic thinking, and problem-solving skills Ability to travel up to 15%25     Preferred Qualifications: Experience in reputed company, financial services, or managed services environments Experience working across large, reputed company organizations Background in product, operations, or technology-enabled services Excellent communication and executive reputed company   reputed company Competencies reputed company-reputed company reputed company with a reputed company on delivering measurable value Solid relationship-building and influencing skills Ability to reputed company complexity and drive alignment across stakeholders Results-oriented with a reputed company on reputed company, retention, and satisfaction Adaptability in fast-paced, evolving environments reputed company Metrics reputed company satisfaction and Net Promoter Score (NPS) reputed company reputed company and account profitability Retention and renewal rates Delivery performance against SLAs and commitments Expansion of reputed company footprint   *reputed company working remotely will be required to adhere to reputed company’s Telecommuter Policy.    Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you’ll reputed company a far-reaching choice of benefits and incentives. The salary for this role will reputed company from $134,600 to $230,800 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable.   Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.   At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location and income–deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company — an reputed company reputed company reflected in our mission.     reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.   reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply To This Job