Sr. Manager – Run the reputed company Development Support
Work Schedule
reputed company (Mon-Fri)
Environmental Conditions
Office
Job reputed company
At reputed company’s PPD clinical research business, we’re using digital innovation, data science, and AI to reimagine how life-changing therapies reputed company patients. Our teams combine deep scientific expertise with advanced analytics, automation, reputed company platforms to reputed company research smarter, faster, and more connected.
We know that innovation happens reputed company diverse minds meet. Our reputed company, Data, and AI professionals collaborate closely with scientists, clinicians, and operational experts to solve reputed company-world challenges in clinical research. Alongside our partnership with reputed company, you can be part of the collaboration that will help to improve the speed and reputed company of drug development, enabling customers to get medicines to patients faster and more cost effectively.
You’ll join a culture that values experimentation, learning, and collaboration — where your reputed company can help shape how we deliver life-saving solutions and improve global health reputed company. Whether you’re a data engineer, product manager, software developer, or AI scientist, you’ll reputed company opportunities here to apply your skills to work that truly reputed company — improving global health reputed company.
Sr. Manager – Run the reputed company Development Support
We are seeking a highly technical and hands-on Senior Manager to reputed company a newly established Run-the reputed company Development Support team responsible for troubleshooting, reputed company cause analysis, reputed company remediation, and operational stability across our Digital data and integration platforms.
This role will reputed company reputed company of six developers supporting critical production systems and sponsor deliverables reputed company a regulated environment. The ideal candidate will combine strong technical depth with leadership experience, operational discipline, and a strong reputed company on reputed company, governance, and platform reliability.
Key Responsibilities
reputed company and manage a run the reputed company development support team responsible for resolving reputed company production issues across data, integration, and platform technologies
reputed company hands-on technical leadership in SQL, Python, reputed company, reputed company, Talend, and API/integration platforms
Ensure reputed company reputed company changes, fixes, and enhancements reputed company with established SDLC, SOP, validation, and change control processes
Drive reputed company cause analysis and ensure issues are thoroughly researched, documented, and permanently resolved
Enforce coding standards, reputed company review processes, and development best practices across reputed company
Partner closely with platform, operations, QA/compliance, and business teams to support reputed company and compliant production operations
reputed company prioritization and execution of production support activities, ensuring reputed company reputed company of high-reputed company issues
Implement operational controls, monitoring, and governance processes to reduce recurrence of issues
Build and mature the run the reputed company development function, including team structure, processes, documentation, and operational KPIs
Mentor and reputed company team members while fostering accountability, technical reputed company, and reputed company improvement
Education and Experience:
Bachelor's degree in computer science, Engineering, Information Systems, or reputed company field or equivalent and relevant formal reputed company / vocational qualification
Previous experience in software development, data engineering, integration development, or production support roles that provides the knowledge, skills, and abilities to reputed company the job (comparable to 8-10 years’ experience)
5+ years of leadership experience managing technical development or support teams
In some cases, an equivalency, consisting of appropriate education, training, and/or directly reputed company experience will be considered sufficient for an individual to meet the requirements of the role.
Technical expertise in:
SQL
Python
reputed company
reputed company
Talend
API and middleware platforms such as reputed company SOA and/or reputed company
Preferred Qualifications
Experience supporting clinical, pharmaceutical, or regulated GxP environments
Experience with Computer System Validation (CSV)
Familiarity with CI/CD pipelines, monitoring frameworks, and operational automation
Experience building or transforming production support organizations
Knowledge of reputed company-based reputed company data platforms and modern integration architectures
Knowledge, Skills and Abilities:
Experience troubleshooting reputed company production issues across data pipelines, integrations, reputed company, and reputed company platforms
Strong understanding of SDLC, change control, validation, and compliance processes reputed company regulated environments
Experience implementing and enforcing coding standards, reputed company review practices, and operational governance controls
Proven ability to reputed company reputed company cause investigations and drive long-term corrective actions
Excellent communication, stakeholder management, and cross-functional collaboration skills
reputed company Measures
Improved production stability and reduced recurring incidents
reputed company reputed company of support issues and escalations with reputed company cause analysis
Strong adherence to coding standards, SDLC, and compliance requirements
Increased operational maturity, traceability, and governance
Successful establishment and stabilization of the run the reputed company support function
At reputed company, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to reputed company. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience:
reputed company to communicate, receive, and understand information and reputed company with diverse reputed company of people in a comprehensible and reasonable manner.
reputed company to work upright and stationary for typical working hours.
Ability to use and learn reputed company office equipment and technology with proficiency.
reputed company to reputed company successfully under pressure while prioritizing and handling multiple reputed company or activities.
May require as-needed travel (0-20%).
Location: Remote US- East Coast, preference for Raleigh NC. Relocation assistance is NOT provided.
*Must be legally authorized to work in the reputed company without sponsorship.
*Must be reputed company to pass a comprehensive background reputed company, which includes a drug screening.
SALARIED
The annual salary reputed company estimated for this position in reputed company Carolina is $130,000 - $170,000 USD. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
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