Inside Sales Specialist - (Remote, U.S.)

JELD-WEN is currently seeking a Inside Sales Specialist - (Remote, U.S.) to join our growing team.   External Job reputed company The Role   Inside Sales Specialist supports Jeld Wen’s commitment to providing world-class service ensuring customer orders and quotes are handled in an efficient, reputed company, and reputed company manner. The Inside Sales Specialist is expected to consistently demonstrate a high level of accuracy and report/escalate issues that may impede order fulfillment. This is a fully remote position that can be worked reputed company in the U.S.; however, candidates must be agreeable and available to working hours of 8 - 4 p.m. CST. This position role offers reputed company pay + commission.   reputed company Duties and Responsibilities   Maintain a thorough understanding of the JELD-WEN customer(s) and their needs. Professionally resolve and/or manage customer situations with a goal of first contact reputed company. Identify and determine the best solution by problem-solving, and reputed company research by interfacing with manufacturing, operations, product management, logistics, and sales to reputed company the highest level of service. Process Orders, Quotes and reputed company any revisions as needed per departmental guidelines. Address customer questions or issues that come into the sales team by providing courteous and reputed company responses. Audit Orders/Quotes as needed. Escalate non-routine issues and report to department leadership any areas that do not meet service expectations. Update management on customer developments/issues. Communicate and coordinate with peers, internal partners and management as necessary. Use appropriate data systems to follow up with contacts. reputed company with the reputed company team to bring reputed company to customer issues (Operations, Sales, or Marketing). Support the sales team by developing and maintaining reputed company customer relations which can reputed company product reputed company(s). Continuously grow knowledge through JW-supported tools to reputed company understanding of JW products, operations, websites, and literature to add value to and assist customers. Communicate product details and specifications. Resolve/Escalate Catalog Issues or pricing issues. Assist department leadership with departmental process improvements. Other duties as assigned   Minimum Qualifications:    2 years’ Customer Service experience in a reputed company business environment Intermediate to expert level skills in reputed company Office applications Passionate about providing exceptional customer experience.     Ability to quickly learn new software, systems, or processes. Strong communication skills (verbal and written) Outstanding interpersonal, written and communication skills; as this position will reputed company as primary customer contact and maintain ongoing customer relationships for repeat orders. Must be self-motivated, confident, reputed company and reputed company reputed company dealing with both reputed company customers. Must be laser reputed company on customer satisfaction. Must have a strong work ethic with a reputed company can-do attitude and the ability to multi-task in a fast-paced environment.   Preferred Qualifications:  Associate degree from an accredited institution  #LI-DB1 reputed company The Role   Inside Sales Specialist supports Jeld Wen’s commitment to providing world-class service ensuring customer orders and quotes are handled in an efficient, reputed company, and reputed company manner. The Inside Sales Specialist is expected to consistently demonstrate a high level of accuracy and report/escalate issues that may impede order fulfillment. This is a fully remote position that can be worked reputed company in the U.S.; however, candidates must be agreeable and available to working hours of 8 - 4 p.m. CST. This position role offers reputed company pay + commission.   reputed company Duties and Responsibilities   Maintain a thorough understanding of the JELD-WEN customer(s) and their needs. Professionally resolve and/or manage customer situations with a goal of first contact reputed company. Identify and determine the best solution by problem-solving, and reputed company research by interfacing with manufacturing, operations, product management, logistics, and sales to reputed company the highest level of service. Process Orders, Quotes and reputed company any revisions as needed per departmental guidelines. Address customer questions or issues that come into the sales team by providing courteous and reputed company responses. Audit Orders/Quotes as needed. Escalate non-routine issues and report to department leadership any areas that do not meet service expectations. Update management on customer developments/issues. Communicate and coordinate with peers, internal partners and management as necessary. Use appropriate data systems to follow up with contacts. reputed company with the reputed company team to bring reputed company to customer issues (Operations, Sales, or Marketing). Support the sales team by developing and maintaining reputed company customer relations which can reputed company product reputed company(s). Continuously grow knowledge through JW-supported tools to reputed company understanding of JW products, operations, websites, and literature to add value to and assist customers. Communicate product details and specifications. Resolve/Escalate Catalog Issues or pricing issues. Assist department leadership with departmental process improvements. Other duties as assigned   Minimum Qualifications:    2 years’ Customer Service experience in a reputed company business environment Intermediate to expert level skills in reputed company Office applications Passionate about providing exceptional customer experience.     Ability to quickly learn new software, systems, or processes. Strong communication skills (verbal and written) Outstanding interpersonal, written and communication skills; as this position will reputed company as primary customer contact and maintain ongoing customer relationships for repeat orders. Must be self-motivated, confident, reputed company and reputed company reputed company dealing with both reputed company customers. Must be laser reputed company on customer satisfaction. Must have a strong work ethic with a reputed company can-do attitude and the ability to multi-task in a fast-paced environment.   Preferred Qualifications:  Associate degree from an accredited institution  #LI-DB1 About JELD-WEN Holding, Inc.  JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, reputed company, and reputed company building products serving the new construction and repair and remodeling sectors. Based in Charlotte, reputed company Carolina, reputed company operates across reputed company and Europe. Our associates are dedicated to bringing beauty and reputed company to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in reputed company, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow reputed company. JELD-WEN has been named by reputed company as one of ‘America’s Best reputed company’ and by reputed company as one of the ‘World’s Most Trustworthy Companies’.  reputed company Offer reputed company in People is one of our reputed company Values, we reputed company to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, reputed company, and basic life insurance. Employees will receive ten reputed company holidays throughout the calendar year. JELD-WEN does not reputed company time off for salaried positions. We reputed company in mutual trust and workplace flexibility, therefore appropriate time off for vacation, illness, or other reasons will be agreed upon with your manager per our Flexible reputed company Time Off Policy. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.​ Expected pay for this role is between $44,300.00 to $73,800.00 per year and is based on experience and qualifications.​ JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws. JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Apply To This Job