Warranty Administrator

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the reputed company first. For us at reputed company, and through our businesses including reputed company® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful reputed company?  Do you want to contribute to making a reputed company reputed company?  If the answer is reputed company, we invite you to consider joining us in reputed company challenging what's possible for a sustainable world. Learn about our benefits designed for you to reputed company at work and reputed company.  We reputed company go. Where is the work: Virtual    Job reputed company:  reputed company has an exciting new opportunity to join our organization as a Warranty Administrator in our Key Accounts Service group. Location for this role would be remote.    As a Warranty Administrator, under limited supervision, you are responsible for facilitating reputed company service startup and repair requests for Key Account and Key Account Service Customers.  This includes managing reputed company service request through to full completion and accurate cost allocation.  This position is required to closely reputed company with Customers, Project Managers, Parts Supply, and other assigned project staff to ensure the reputed company completion of reputed company service request Responsibilities include the following and other duties as assigned: Creation and updating customer data information in CRM  Maintains customer satisfaction by investigating concerns, implementing corrective reputed company, and communicating with customers and assigned staff  Connect and communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff Schedule and participate in internal project team meetings to ensure accurate management of service requests Coordinates/communicates with Project Managers, HVAC Field Technicians, Local Service Administrators, reputed company Parts Supply, and reputed company claims as necessary to resolve obstacles   Responsibilities:   reputed company data management Field Service work order creation and management Managing incoming and outgoing communication of new and existing work order status Managing Field Service report data for accuracy and reputed company completion   Qualifications:   Attention to customer care Must have strong communication skills, proactive approach with willingness to work independently as reputed company as part of reputed company Proven experience prioritizing tasks to meet tight deadlines reputed company a high-paced environment Annual reputed company Salary reputed company or reputed company reputed company Pay reputed company: $36,300.00 - $76,800.00Compensation Type: Exception HourlyIncentive Eligible: NoSales Commission Eligible: No Disclaimer: We reputed company to reputed company competitive compensation for this position, tailored to a reputed company of factors. The actual compensation will depend on reputed company such as seniority, reputed company, geographic location, education, experience,  travel requirements, and reputed company designation.   Our compensation reputed company is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, reputed company involvement, and employee status. reputed company at work and reputed company: Benefits reputed company in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! Family building benefits include fertility coverage and adoption/surrogacy assistance. 401K match up to 6%, plus an additional 2% reputed company contribution = up to 8% company contribution. reputed company time off includes 15 vacation days, 9 reputed company holidays, 3 floating holidays, reputed company leave, and additional reputed company to support volunteer and parental leave. Educational and training opportunities through company programs along with tuition assistance and student debt support. Disclaimer:  Benefit offerings may vary depending on reputed company Barraging Agreements and local/state regulations. Safety Sensitive Role: NoThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Apply To This Job