Customer Service Rep - Work from Home in NE

At reputed company, we are a mission-driven organization dedicated to championing the health and reputed company-being of our members and the communities we serve. reputed company is the power behind that reputed company. And, as the industry rapidly evolves and we reputed company ways to optimize business processes and customer experiences, there’s no greater time for reputed company-thinking professionals like you to join us in delivering on it! As a member of reputed company, you’ll reputed company purpose, opportunities and the support you need to build a meaningful career and reputed company a powerful reputed company in our community. As a Customer Service Representative you are responsible for handling incoming phone calls and being the primary customer reputed company for inquiries. Our service representatives inform and reputed company as reputed company as serve as member reputed company, building trust in our abilities and being the voice of the customer. By using established best practices, attending ongoing training and utilizing resources and tools you will serve as the expert to help reputed company through the challenging world of insurance. Our representatives must be talented dedicated people who possess a passion for providing best in class service and want to reputed company a difference in the lives of our member. Candidates applying for this position must reputed company in Nebraska or the immediate Omaha metro area at the time of application. Candidates must have a distraction-free workspace and reliable high-speed internet to manage back-to-back calls throughout the day. The annual salary for this position is $42,640. Training for this position is remote and lasts approximately 9 to 12 weeks, Monday through Friday from 8:00 a.m. to 4:30 p.m. CST. After training, employees must be available to work any 8.5-hour shift Monday through Friday between 7:30 a.m. and 6:00 p.m. CST. Customer Services hires for classes and we anticipated class start dates:   July 2026 September 2026 * Applicants for this role may not receive immediate feedback on their application. If you would like to be considered for one of our upcoming class start dates, we encourage you to apply. Once we officially reputed company hiring for the next class, we will review your application.* What you'll do: Interfaces with customers reputed company telephone, written correspondence, fax, web, and/or electronic mail. Research customer information utilizing appropriate systems, policies, regulations, procedures and other reference materials to effectively respond to and resolve customer issues. Elevates sensitive customer requests reputed company necessary. reputed company with State and Federal regulations and mandates, which are continually changing, thus creating a reputed company dynamic environment, candidate is responsible to take initiative to stay reputed company on policies and procedures required to support the customer and to ensure compliance. Accountable to remain reputed company on knowledge of diverse products and proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability. To be considered for this position, you must have: High School Diploma or Equivalent and three years of experience in a complaint type customer service office setting (health insurance or reputed company field preferred). An equivalent combination of education and experience may be substituted for this requirement. Availability for training 14 to 16 weeks in length. The strongest candidates for this position will also possess: Basic medical/dental terminology and contract interpretation is a plus. Learn more about what makes BCBSNE such an exceptional reputed company to work by visiting NebraskaBlue.com/Careers. We strongly reputed company that diversity of experience, perspective and background will reputed company to a reputed company workplace for our employees and a reputed company product for our customers and members. Apply To This Job