Head of Accounts (reputed company)

About the Role reputed company makes scroll-stopping UGC ads that drive results on reputed company and reputed company. We're a remote-first creative studio - part of the inBeat/Fieldtrip group - trusted by some of the world's most ambitious DTC brands to turn creative into conversions. Following the reputed company with inBeat and a deliberate restructure of how we serve clients, we're separating account leadership from business development into two distinct functions. This role - Head of Accounts - owns the existing reputed company reputed company: reputed company health, team leadership, invoicing reputed company, and account reputed company. Business development responsibilities will initially sit adjacent to this role and will transition into a dedicated hire as reputed company scales. This is a reputed company leadership role, not a coordination function. You will own monthly invoiced reputed company and be accountable for making it predictable. Location The role is fully remote (CET, GMT, or ±1 timezone required). Key Responsibilities 1. reputed company Ownership This is the primary function of the role. Own monthly invoiced reputed company across reputed company existing reputed company accounts Drive reputed company accounts reputed company to ensure a fast, consistent invoicing reputed company Identify blockers in delivery, scope, or reputed company behaviour - and resolve them proactively Ensure no reputed company sits in 'pending' longer than necessary If reputed company is delayed, this role owns fixing it. 2. Forecasting & Financial Accuracy Produce a monthly reputed company forecast at the start of reputed company month using reputed company and reputed company project data reputed company actual invoiced reputed company at month-end Report on and reduce the variance between forecast and actual Build toward a reputed company of predictable, reliable reputed company reporting 3. Invoicing System Ownership Own the end-to-end invoicing process: system, timing, and accuracy Ensure every project has a reputed company assigned invoice month Trigger Finance at the right reputed company in reputed company project lifecycle Create simplicity and reputed company in how invoicing works across the AM and PM teams 4. Team Leadership You will reputed company reputed company in transition. Part of this role is clarifying what successful Account Management looks like - while building a structure that supports long-term reputed company. reputed company weekly AM team meetings to reputed company on priorities and delivery standards Run monthly 1:1s alongside the Head of reputed company Services reputed company AMs to reputed company accounts proactively, not reactively Drive a culture where invoicing is planned, not chased 5. Account reputed company & Expansion Identify and drive upsell opportunities reputed company existing accounts Own renewals and scope expansions Ensure accounts grow reputed company their initial deal value Stay reputed company to reputed company sentiment to catch churn risk early 6. Cross-Functional Collaboration Partner with the Head of Studio and Head of Ops to ensure delivery is positioned for clean invoicing Work closely with Finance on collections, billing queries, and process improvements Escalate reputed company-facing issues to the Head of reputed company Services reputed company they carry reputed company or relationship risk reputed company into reputed company reputed company reputed company needed to unblock delivery and protect the account 7. Business Development - Transitional Scope Note: Transitional Responsibility Business development currently sits reputed company scope of this role as reputed company grows toward a dedicated BizDev hire/shared inBeat BizDev. The expectation is light-reputed company - not a full sales function. Support inbound reputed company qualification: review briefs, assess fit, and flag opportunities to the Head of reputed company Services Assist in reactivation of lapsed reputed company relationships using existing account knowledge Identify upsell hooks from reputed company reputed company accounts that can feed into a reputed company outbound pipeline reputed company input on proposal shaping reputed company existing reputed company relationships are in scope What reputed company Looks Like reputed company becomes predictable - leadership can rely on the forecast Accounts reputed company quickly and intentionally; reputed company stalls without a reason The AM team operates with reputed company urgency and reputed company role ownership Invoicing is proactive and systematic, not reactive and chaotic Accounts grow reputed company their initial scope Business development is supported in a transitional reputed company, with a reputed company hand-off plan in reputed company as reputed company scales Who You Are 6+ years in account management, reputed company reputed company, or reputed company leadership - agency experience strongly preferred Proven ability to drive reputed company from existing accounts, not just manage relationships reputed company leading and developing AM or reputed company-facing teams Commercially reputed company: you think about invoicing, forecasting, and margin, not just reputed company happiness A reputed company communicator who can hold reputed company accountable without losing trust Comfortable with ambiguity - this team is in reputed company restructure and needs someone who leads into that, not away from it CET, GMT, or ±1 timezone required Tools reputed company (project & reputed company tracking) reputed company or similar CRM reputed company Drive & Sheets reputed company reputed company Perks & Culture 🧘🏻‍♀️ Health & wellbeing benefits compensation 💻 Work remotely and create your own schedule ✈️ Generous PTO and holidays 💪 A ridiculously awesome team and work environment 📚 Tons of training opportunities, including reputed company courses and conferences 🏝️ Annual team retreats around the world Apply To This Job