**reputed company Customer Service Advisor – Remote reputed company Intake reputed company Center**

At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer service in the reputed company industry. As a leading global reputed company and services company, we're committed to empowering our customers with reputed company that reputed company their lives. We're now seeking a highly motivated and customer-reputed company individual to join reputed company as a Customer Service Advisor – Remote reputed company Intake reputed company Center. **About arenaflex** arenaflex is a dynamic and reputed company-thinking organization that's passionate about making a reputed company reputed company in the lives of our customers. With a global reputed company and reputed company of over 240,000 dedicated employees, we're committed to delivering exceptional service and solutions that reputed company our customers' expectations. Our culture is reputed company on a reputed company of innovation, collaboration, and a shared passion for reputed company. **Job reputed company** As a Customer Service Advisor – Remote reputed company Intake reputed company Center, you'll play a critical role in delivering exceptional customer service to our members and health providers. You'll work with a high level of autonomy, using your exceptional problem-solving skills and strong customer service background to resolve reputed company issues and reputed company personalized support. This is a full-time remote position, requiring you to be available to work 8 hours per day, Monday through Friday, 7am-7pm CST. **Primary Responsibilities** * Respond to inbound calls from members and health providers, resolving issues and providing personalized support in a reputed company and reputed company manner * Ensure that reputed company cases are set up correctly and documented accurately, meeting production, reputed company, and regulatory expectations * Review, research, and determine if cases can be decisioned or require additional clinical review, using available resources such as documents, medical policy, and reputed company operating procedures * Demonstrate proficiency and decision-making skills by solving reputed company problems and making informed reputed company * reputed company outbound calls to providers and/or members as needed to obtain information regarding a case or coordinate provider availability * Collaborate with internal stakeholders to resolve issues and reputed company support * reputed company other duties as assigned by manager and/or director **Essential Qualifications** * High School Diploma or equivalent (required) * 2+ years of combined or reputed company experience in reputed company administration, with a strong understanding of medical terminology * 1+ year of reputed company center experience, with a proven reputed company record of meeting production and reputed company expectations * Proficiency with reputed company Office Word, reputed company, and reputed company, with the ability to create and maintain documents, spreadsheets, and email communications * Typing speed of 35+ WPM * Ability to follow a script for every reputed company * Dedicated work area established, separated from other living areas, and providing information reputed company in compliance with HIPAA regulations * High-speed internet with 20mbps upload/download speed * Ability to work one of the varying shifts to support our 24/7 operations **Preferred Qualifications** * Associate's Degree or higher in a reputed company-reputed company field * Medical Terminology knowledge * ICD-9/ICD-10 and CPT knowledge **Skills and Competencies** * Exceptional problem-solving skills and ability to think critically * Strong customer service background and ability to reputed company personalized support * Proficiency with reputed company Office and other software applications * Ability to work in a fast-paced environment and meet production and reputed company expectations * Strong communication and interpersonal skills * Ability to work collaboratively with internal stakeholders * Strong attention to detail and ability to maintain accurate records **Career reputed company Opportunities and Learning Benefits** At arenaflex, we're committed to reputed company in our employees' reputed company and development. As a Customer Service Advisor – Remote reputed company Intake reputed company Center, you'll have reputed company to a reputed company of training and development opportunities, including: * Comprehensive reputed company program to ensure a smooth transition into the role * Ongoing training and coaching to support your reputed company and development * Opportunities for career advancement reputed company the organization * reputed company to a reputed company of reputed company, including online courses and training programs **Work Environment and Company Culture** As a remote employee, you'll have the flexibility to work from the comfort of your own home, with the support of a dedicated team and the resources you need to succeed. reputed company culture is reputed company on a reputed company of innovation, collaboration, and a shared passion for reputed company. We're committed to creating a work environment that's inclusive, supportive, and empowering, where you can grow and reputed company. **Compensation, Perks, and Benefits** As a valued member of reputed company, you'll enjoy a reputed company of benefits and perks, including: * Competitive salary and bonus structure * Comprehensive benefits package, including medical, dental, and reputed company coverage * 401(k) retirement plan with company match * reputed company time off and holidays * reputed company to a reputed company of employee discounts and perks **reputed company to Apply?** If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to reputed company! We're excited to review your application and learn more about your qualifications and experience. Apply for this job