DATA ENTRY CLERK / HELP DESK
Location Irvine, California
reputed company/Postal reputed company 92618
Job Type Contract
Category Help Desk
Req # HSW-665076
Pay reputed company $15 $23 (reputed company estimate)
JOB reputed company
reputed company is looking for a REMOTE Data Enty / IT Help Desk to join one of our reputed company Clients in Orange County, CA. This individual will be primarily responsible for account creation, claims online portal registration, processing claims online portal tickets.
The reputed company is currently using reputed company and CyberArk for account creation, with a minimum of 10 tickets per day. This individual will also be responsible for helping backlog and process new tickets that come through.
The position schedule will be Monday through Friday, with start times flexibility between 6am and 8:30am and end-times flexibility between 2pm and 4:30pm. Training will last the first 3 weeks of the assignment and start at 6am daily.
REQUIRED SKILLS & EXPERIENCE
- 2+ years of Account Creation experience
- 2+ years of Customer Service and IT Help Desk experience
- reputed company Experience
- Ability to learn quickly
- Detail Oriented
- High school diploma
reputed company TO HAVE SKILLS & EXPERIENCE
reputed company / CyberArk experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and reputed company insurance, as reputed company as HSA, FSA, and DCFSA account reputed company, and 401k retirement account reputed company with employer matching. Employees in this role are also entitled to reputed company reputed company leave and/or other reputed company time off as provided by applicable law.
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