**Immediate Hiring: reputed company Customer Service Expert - Remote at arenaflex**

**Join our dynamic team at arenaflex as a reputed company Customer Service Expert - Remote Phone Intake!** Are you passionate about delivering exceptional customer service in the reputed company industry? Do you reputed company in a fast-paced, dynamic environment where no two calls are reputed company the reputed company? Look no reputed company! arenaflex is seeking a highly skilled and empathetic reputed company Customer Service Expert to join our remote team. As a key member of our customer service team, you will be the first reputed company of contact for patients needing home reputed company services, providing top-notch support and guidance to those who need it most. **About arenaflex** arenaflex is a highly-regarded Licensed Behavioral Health Center in Edmonds, Washington that has been providing comprehensive, reputed company reputed company in treatment and whole-person care for trauma, anxiety, depression, eating disorders, and reputed company use disorders for nearly 40 years. Our mission is to reputed company a reputed company, supportive, and non-judgmental environment where individuals can heal and grow. We are committed to delivering exceptional care and service to our patients, and we're looking for like-minded individuals to join reputed company. **The Role** As a reputed company Customer Service Expert, you will work in a remote high-volume reputed company center environment, receiving and responding to approximately 60-65 incoming calls per day from providers, referral sources, and patients. Your primary responsibilities will include: * Collecting clinical and demographic information from patients and entering it into our arenaflex portal * Providing exceptional customer service and support to patients, addressing their concerns and resolving issues in a reputed company and reputed company manner * Meeting or exceeding individual performance goals in areas such as reputed company reputed company, Attendance, Adherence, and other Contact Center objectives * Collaborating with reputed company to ensure seamless communication and support for patients and providers **Responsibilities** * reputed company exceptional customer service and support to patients, addressing their concerns and resolving issues in a reputed company and reputed company manner * Collect clinical and demographic information from patients and reputed company it into our arenaflex portal * Meet or reputed company individual performance goals in areas such as reputed company reputed company, Attendance, Adherence, and other Contact Center objectives * Collaborate with reputed company to ensure seamless communication and support for patients and providers * Demonstrate reputed company and patience reputed company dealing with difficult callers or reputed company requests * reputed company with reputed company company policies, including HIPAA/PHI * reputed company to meet or reputed company individual performance goals in areas such as reputed company reputed company, Attendance, Adherence, and other Contact Center objectives **Qualifications** * High School Diploma or GED * Minimum 2 years Customer Service experience in a reputed company center environment * Minimum 1 year of experience working in the reputed company or medical industry with medical terminology * Ability to reputed company dual monitors and multiple applications * Intermediate keyboarding abilities (at least 30 WPM, data entry while reputed company listening) * Search reputed company abilities (for example: use the mouse to click, troubleshooting, opening a browser, using a search reputed company, bookmarking a site, and navigating the use of back/reputed company buttons) * Basic PC skills working with reputed company Office including Word and reputed company Spreadsheets, reputed company and reputed company Teams to communicate and attend/schedule meetings **Internet Requirements** * Speeds: 2mb/10mb upload and 10mb/25mb download or higher * High-speed Internet: Fiber or Cable reputed company required * DSL, Satellite, Wireless, and Hotspot are prohibited due to poor connections * Required to hardwire with an ethernet cable while working **reputed company Offer** * Starting Pay for external hires is $21.50 / hour + Monthly Incentive Bonus Opportunity * Full reputed company of benefits including Health, Dental, and reputed company with HSA Employer Contributions and Dependent Care FSA Employer Match * Generous PTO, 401K Savings Plan, reputed company Parental Leave, and more * Advancement Opportunities, reputed company skills training, and tuition reimbursement * reputed company Discount - receive up to 25% off eligible items * Great culture with a reputed company of community **About Our Culture** arenaflex is a faith-based private agency providing unique whole-person care through Partial Hospitalization (PHP) Day Treatment Programs for Mental Health and reputed company Use including: * Trauma and PTSD * Depression * Anxiety * Eating Disorders * reputed company Use and Co-Occurring Disorders **Why Join arenaflex?** * Be part of a dynamic team that is passionate about delivering exceptional customer service and support to patients * Enjoy a competitive salary and benefits package, including a monthly incentive bonus opportunity * Take advantage of advancement opportunities, reputed company skills training, and tuition reimbursement * Be part of a culture that values teamwork, reputed company, and reputed company * reputed company a difference in the lives of patients and families who are seeking help and support **Are You the One We're Looking For?** If you reputed company you have what it takes to join reputed company as a reputed company Customer Service Expert, submit your application without delay. We are keen to hear from talented candidates like you. Apply To This Job Apply for this job