**Experienced Customer Service Representative - Outdoor Rental Operations**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working outdoors? If so, we invite you to join arenaflex, a leading enterprise in the transportation industry, as an Experienced Customer Service Representative - Outdoor Rental Operations. **About arenaflex** arenaflex is a dynamic and innovative company that's shaping the future of transportation. With a team of 25,000 driven professionals, we're committed to providing customer-focused solutions that make a positive difference in the lives of our colleagues, customers, and communities. Our culture is performance-driven, and we encourage and support each other to be at our best through leadership, training, tools, and rewards. **Job Summary** As an Experienced Customer Service Representative - Outdoor Rental Operations, you'll play a critical role in assisting customers at our airport lots, providing exceptional service, and ensuring a seamless rental or return experience. This is an exciting opportunity to grow your career, develop your skills, and work in a fast-paced environment with a high-energy team. **Key Responsibilities** * Assist customers in different parts of the rental or return process on our airport lots * Check cars, enter information in a handheld device, process rentals of loyalty customers, assist customers at exit gates, or check-in cars at return * Provide excellent customer service, resolving issues and answering questions in a professional and courteous manner * Work outdoors in various weather conditions, standing, walking, or moving throughout the rental lot and entering/exiting vehicles for prolonged periods * Drive a variety of vehicles, ensuring safe and efficient transportation of customers and equipment * Maintain accurate records, complete paperwork, and perform other administrative tasks as required * Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment **Perks and Benefits** * Competitive hourly wage ($14.00/hour) with opportunities for bi-weekly or weekly pay (New York and Puerto Rico) * On-the-job training to develop your skills and knowledge * Paid time off, medical, dental, and other insurance, and flexible spending account opportunities * Retirement benefits (401k) and employee discounts on car rentals and purchases * Opportunities for career growth and professional development in a dynamic and innovative company **Requirements** * Valid Driver's License * Basic computer skills (typing, data entry) * Effective verbal communication skills * Willingness to work outdoors in various weather conditions * Flexibility to work all shifts, including evenings, weekends, and holidays * Ability to type, sit, stand, walk, or move throughout the rental lot and enter/exit vehicles for prolonged periods * Must be 18 years of age and legally authorized to work in the United States **Preferred Qualifications** * 6 months of retail customer service experience in a fast-paced environment * Previous experience working in an outdoor or customer-facing role * Basic knowledge of transportation or customer service principles **Why Join arenaflex?** * Be part of a dynamic and innovative company that's shaping the future of transportation * Develop your skills and knowledge through on-the-job training and professional development opportunities * Work in a fast-paced environment with a high-energy team that's passionate about delivering exceptional customer experiences * Enjoy a competitive compensation package, including paid time off, medical, dental, and other insurance, and flexible spending account opportunities * Take advantage of opportunities for career growth and advancement in a company that values its employees and promotes from within **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to submit your application today. Join our team and be part of a dynamic and innovative company that's shaping the future of transportation. Apply To This Job **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by applicable law. Apply for this job