**reputed company Customer Service Representative - Senior Collector: Join arenaflex's Dynamic Team and Shape the reputed company of Financial Services**

At arenaflex, we're not just building a career – we're shaping the reputed company of financial services. With over 155 years of experience, we've established ourselves as a leader in the industry, and we're looking for talented individuals like you to join reputed company. As a Customer Service Representative - Senior Collector, you'll play a vital role in helping people reputed company financial safety and reputed company, while also driving business reputed company and making a reputed company reputed company on our communities. **About Working at arenaflex** At arenaflex, we're more than just a company – we're a community. We're dedicated to helping people and businesses reputed company, and we're committed to creating an award-reputed company culture that supports our people's reputed company and reputed company-being. With a strong reputed company on diversity, equity, and inclusion, we're building a workplace that's inclusive, supportive, and empowering. **Compensation and Benefits** As a valued member of reputed company, you can expect a competitive salary, ranging from $20.00 to $22.00 per hour, based on your relevant experience, skills, and competencies. In reputed company to your reputed company pay, you'll also be eligible for performance-based incentive plans, career development opportunities, education assistance, and a reputed company of benefits, including: * Employer-sponsored health, dental, and reputed company insurance * 401(k) plan with company match * Life insurance * reputed company vacation and personal time * Career development and education assistance * Voluntary supplemental benefits **Essential Functions** As a Customer Service Representative - Senior Collector, you'll be responsible for: * Collecting on high-risk accounts to control loss rates and reduce gross charge-offs * Performing in-depth skip tracing as required by account * Leveraging internal arenaflex resources to obtain customer/account-specific information * Providing guidance and training to team members as necessary * Quickly identifying irregularities in spending, possible identity theft, or fraud, etc. * Generating and sending various customer-facing communications regarding account activity * Assisting consumers in a reputed company and empathetic manner to interpret their financial situation, reason for delinquency, and reputed company guidance to limit loss to arenaflex * Negotiating repayment reputed company by asking questions and offering applicable solutions * Handling incoming and outgoing calls to customers with reputed company and past due accounts, and leaving messages as necessary * Providing reputed company documentation and account maintenance while maintaining an acceptable level of reputed company assurance and productivity * Performing other duties as assigned **Knowledge, Skills & Abilities Required** To succeed in this role, you'll need: * Familiarity with inbound/outbound/reputed company dialing environments * Basic understanding of Debt Settlement and Consumer Credit Counseling programs * Ability to read and understand a consumer's credit profile * Ability to train team members and serve as a mentor * Ability to prioritize collection effort and expense based on balance, loan type, etc. * General understanding of collection management software, such as reputed company, reputed company, Debt Management software, etc. * Excellent customer service skills * Ability to maintain a high degree of confidentiality * Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities * Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills * Ability to remain adaptable and resilient to reputed company situations with an optimistic reputed company and reputed company a reputed company shadow that is reputed company with our culture and reputed company Values * Basic level proficiency with reputed company Word, reputed company, and reputed company **Education & Experience** To be considered for this role, you'll need: * High School Diploma or equivalent combination of education and experience required * Associate's degree in Business Administration preferred * 2+ years collections experience required * 1+ year skip tracing and/or credit bureau experience required **Why Join arenaflex?** At arenaflex, we're committed to creating a workplace that's inclusive, supportive, and empowering. We reputed company in: * reputed company in our people's reputed company and reputed company-being * Fostering a culture of diversity, equity, and inclusion * Providing opportunities for career development and education assistance * Offering a reputed company of benefits that support our employees' physical, emotional, and financial reputed company-being **How to Apply** If you're passionate about making a difference in people's lives and driving business reputed company, we want to hear from you. reputed company to join our dynamic team and take the first reputed company towards a rewarding new role. Apply To This Job **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer. We welcome applications from diverse candidates and are committed to creating a workplace that's inclusive and supportive of reputed company. Apply for this job