Virtual Receptionist/Interviewer Needed! (Volunteer Position)

Schedule a call to learn more about this role - • Copy and Paste this Link: https://outlook.office365.com/owa/calendar/AmericanRedCrossVolunteerRecruitmentCaliforniaGoldCountry@AmericanRedCross.onmicrosoft.com/bookings/s/s2xeo3CDfk2avkjbruSzyQ2 Volunteer Position: Volunteer Interview Team Member Overview The American Red Cross is 90% volunteer‑led, and every day we hear from caring community members eager to get involved. Our Volunteer Interview Team plays a key role in welcoming these individuals, learning about their interests, and helping them find the right volunteer opportunity. This team is made up of a fantastic group of dedicated volunteers, and we are excited to grow our team! Position Summary As a Volunteer Interview Team Member, you will help guide prospective volunteers through the first steps of joining the American Red Cross. Using a provided interview script and training, you will learn about each individual’s background and interests, then recommend Red Cross volunteer roles that could be a great match. Responsibilities • Conduct phone interviews using a provided script to understand the applicant’s skills, interests, and availability • Offer thoughtful volunteer position recommendations based on training and available opportunities • Communicate comfortably with people from diverse backgrounds and communities across Northern California • Maintain strong phone etiquette and professionalism • Use our online database to record interview notes and track your work • Follow established team procedures and processes • Work independently from home in a distraction‑free environment • Attend a weekly virtual team meeting on Tuesday evenings • Commit to at least 3 hours of interviewing per week • Choose your own schedule within the commonly offered interview hours (10 AM – 7 PM, weekdays or weekends) Note: You will not be asked to make cold calls. Resources Provided • Access to an online Google Voice line or office phone for all calls • Training on Red Cross volunteer opportunities, processes, and systems • Reference materials to support your success in the role • Access to the Red Cross volunteer database for entering notes and tracking progress Apply tot his job Apply To this Job