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Overlay Sales Specialist, ServiceNow

Remote, USA Full-time Posted 2026-07-01
Job Description: • Identify and develop new business opportunities for ServiceNow solutions inside our existing portfolio of CCaaS, CRM and CX customers. • Working with technology, marketing and sales practitioners to create and propose solutions that involve multiple technologies and service types. • Understand customer needs and recommend suitable ServiceNow products, implementations/projects, consulting and managed services offerings. • Provide comprehensive product information and demonstrations to potential clients, appropriately coordinating pre-sales and delivery resources as required. • Manage the entire sales cycle from prospecting to close, as well as contribute to sales efforts as a partial owner/contributor (i.e. as part of a bid team). • Collaborate with internal teams, including other sellers and client partners, to ensure successful implementation and customer satisfaction. • Maintain and grow relationships with existing clients. • Stay up to date with the latest ServiceNow features and industry trends. Requirements: • Bachelor's degree in Technology (STEM), Business, Marketing, or a related field. • 15+ years’ experience in sales, preferably in the SaaS software or solutions industry. • Strong knowledge of the ServiceNow platform and its capabilities. • Excellent communication and presentation skills. • Willingness to step outside core duties to meet the needs of the practice and customer. • Ability to work independently and as part of a team. • Strong problem-solving and negotiation skills. • Ability to travel as needed. • Experience with CRM software and sales tracking tools. • Recent certification in ServiceNow Sales, Pre-Sales or possibly related technologies. • Experience in selling to large enterprises and managing complex sales cycles. Benefits: • Medical, dental, vision • tax-advantaged health care accounts • financial and income protection benefits • paid time off (PTO) and wellness time off. Apply tot his job Apply To this Job

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