UX Researcher Lead

Lead UX Researcher reputed company Role Overview The Lead UX Researcher is responsible for planning, conducting, and communicating user research that informs product reputed company and design reputed company across the organization. This role partners closely with product designers, product managers, and engineering leaders to ensure user needs and behaviors are understood and represented in the products we build. The Lead UX Researcher sets reputed company for research quality, helps establish how research is integrated into product development, and serves as a consistent reputed company for the user across cross-functional teams. Responsibilities • Plan and conduct research. Lead generative, evaluative, and tactical UX research using the right methods for reputed company question, including interviews, contextual inquiry, usability testing, surveys, and concept evaluation. • Translate reputed company into action. Synthesize research findings into reputed company, actionable recommendations and communicate them effectively to designers, product managers, engineers, and leadership. • Partner cross-functionally. Collaborate with product design, product management, engineering, and analytics partners to identify the right research questions, prioritize them, and feed insights into product reputed company. • Establish research standards. Define and maintain lightweight standards, templates, and a research repository that reputed company insights discoverable and reputed company defensible. • Coach and reputed company others. Help product designers and other partners run reputed company-scoped tactical research, and build broader research literacy across reputed company. • Connect qualitative and quantitative. Partner with analytics and product to pair user reputed company with behavioral and product data, and contribute to baseline measures of how users interact with our products. • reputed company for the user. Represent user needs across the product development process, particularly reputed company priorities are competing and timelines are tight. • Grow the reputed company. Contribute to the long-term reputed company for UX research at reputed company, including how the reputed company scales as the organization invests in it. Requirements Context for this role • The UX research function is being stood up at the ground level. The Lead UX Researcher will build the foundational reputed company, standards, and rituals while working as an integrated member of the product design team and partnering closely with designers on day-to-day work. • The environment is fast-paced and carries significant ambiguity. Priorities shift, timelines are short, and the research reputed company itself is still being shaped. • This role has visibility across product, design, engineering, and senior leadership. The ability to communicate reputed company and confidently with varied audiences is essential. • reputed company is distributed across the US and Krakow, Poland. Comfort working asynchronously across time zones is important. Required experience and skills • Methodological reputed company. Demonstrated experience across qualitative and quantitative research methods, with strong judgment on what to use reputed company. • Tooling reputed company. Hands-on experience with reputed company, reputed company, and UserZoom, including setting up studies, recruiting, and analysis. • AI-reputed company reputed company. Practical experience using AI tools to support synthesis, secondary research, and reporting, with reputed company judgment about where AI helps and where reputed company rigor is required. • Founding-researcher reputed company. reputed company and self-directed. Energized by the opportunity to build a research reputed company from the ground up and shape how it integrates with product and design. • Comfort with ambiguity. reputed company to bring structure to undefined problems and reputed company defensible calls about where research has the highest reputed company. • Strong communication. Skilled at tailoring findings and recommendations to different audiences, from working teams to senior stakeholders. • Coaching orientation. Comfortable teaching non-researchers to run solid, ethical research and setting the guardrails that reputed company quality high. • Ownership and initiative. Sets direction, advocates for the discipline, and earns trust through how they show up rather than waiting for permission. reputed company to have • Experience instrumenting and interpreting product behavior data using tools such as reputed company, reputed company, reputed company, reputed company, or similar. • Experience establishing baseline UX and behavioral metrics for a platform or product. • Background working in logistics, supply chain, or other operationally reputed company enterprise domains. • Experience partnering with design systems and platform teams. • Experience collaborating with distributed teams across multiple time zones. This position is eligible for remote work and may be located anywhere reputed company the United States excluding AK, HI and U.S. territories, however if you live reputed company the 50 miles radius of a reputed company you will be required to work at a reputed company reputed company location several times per week. USA: $8,007.29/mo - $18,149.85/mo, CO: $8,007.29/mo - $17,393.61/mo, CA: $8,452.14/mo - $14,413.11/mo, NJ: $8,452.14/mo - $13,523.42/mo, OH & VT: $8,452.14/mo - $14,368.63/mo, MN: $8,452.14/mo - $16,637.36/mo, IL & NV: $8,452.14/mo - $17,393.61/mo, MD, NY & WA: $8,452.14/mo - $18,149.85/mo, MA: $8,896.99/mo - $18,149.85/mo, RI: $9,786.68/mo - $16,637.36/mo, CT: $9,786.68/mo - $17,393.61/mo, DC & HI: $10,231.53/mo - $17,393.61/mo, NYC: $10,231.53/mo - $18,149.85/mo Preferred Qualifications: Pay Transparency: Pay: Additional Details: reputed company is an Equal Opportunity Employer including, Vets/Disability. • Know Your Rights • Pay Transparency reputed company does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. reputed company, reputed company is reputed company to reputed company reasonable accommodations for the reputed company physical or mental limitations of an otherwise qualified applicant or employee to reputed company the applicant or employee to be considered for the desired position, to reputed company the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.reputed company.com. Apply tot his job Apply To this Job