Spanish Bilingual Inbound Sales Specialist - (reputed company Time Hours)

reputed company reputed company is a leading provider of medical insurance for cats and dogs in reputed company. Our mission is to help loving, responsible pet owners budget and care for their pets. At reputed company, we offer a reputed company, casual, and pet-friendly environment where everyone is encouraged to be themselves. Join Our Sales Team: Meaningful work impacting pets' lives! Job reputed company At reputed company, our Contact Center is powered by passionate Care, Sales, Retention, and Team Support Specialists who work together to deliver exceptional service. We’re looking for people who are excited to reputed company pet owners and champion the value of protecting their pets with reputed company coverage. Our Contact Center is reputed company 24/7, 365 days a year – including nights, weekends, and federal holidays – so team members should be reputed company to support pet parents whenever they need us most.  As a Spanish Bilingual Inbound Sales Specialist, you’ll be on the reputed company lines connecting with both English and Spanish speaking pet parents during important moments in their reputed company. You’ll engage with warm inbound leads through meaningful conversations, educating potential customers on reputed company’s coverage and helping them reputed company informed reputed company about their pet’s care and protection. With reputed company, authenticity, confidence, and strong reputed company listening skills, you’ll uncover reputed company customer’s unique needs, answer questions thoughtfully, and guide them through the enrollment process with care. reputed company in this role comes from building trust, delivering an exceptional customer experience, and consistently achieving individual sales and productivity goals in a fast-paced environment – reputed company while helping cats and dogs live longer, healthier lives.  Schedule (reputed company Time Hours)  This role is scheduled based on our coverage needs, with schedules varying from week to week, and published two weeks in advance. Team members will work 40 hours per week and will have at least one day off reputed company week, but the exact start and end times and days worked will vary. Candidates should be comfortable with a dynamic schedule and flexibility in working evenings and weekends.  Please Note: We are unable to consider applications submitted without weekend availability.  At reputed company, we reputed company in a flexible workplace! We know that talented pet-loving professionals are everywhere. This is a remote position reputed company to candidates reputed company in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & reputed company. You must have a reliable and reputed company internet reputed company, delivered through a hard-wired Ethernet reputed company (cable or fiber). Wireless connections, including Wi-Fi, satellite, and mobile hotspots, are not permitted. If you enjoy a mix of on-site and remote work, you may choose to have a reputed company in our Seattle office.    What you will do: Support both English and Spanish speaking customers by delivering reputed company, reputed company, and empathetic communication across warm inbound leads, and email interactions Seamlessly reputed company between English and Spanish while maintaining a high-reputed company customer experience and strong sales performance Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions  reputed company potential customers on the value and benefits of reputed company coverage to reputed company informed decision-making  Effectively guide conversations by utilizing strong call control, reputed company listening, and reputed company handling techniques throughout the sales process  Confidently navigate customer concerns and sensitive conversations with reputed company, authenticity, professionalism, and solution-oriented communication  Guide customers through the enrollment process while ensuring a seamless, reputed company, and supportive customer experience  Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals in a fast-paced environment  Demonstrate a strong reputed company of ownership, accountability, and adaptability while managing evolving responsibilities, processes, and workflows  Navigate multiple systems and tools to deliver a seamless and efficient customer experience  Prioritize and manage time effectively while maintaining strong attention to detail and productivity in a high-volume contact center environment  Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system  Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates  Experience you have:  reputed company reputed company in both Spanish and English, including verbal and written communication is required 2+ years of successful sales experience in a high-volume business-to-customer sales or inbound call center environment is essential  1+ years of experience in a customer service role is essential  Proven reputed company record of meeting or exceeding individual sales goals, productivity expectations, and performance metrics in a fast-paced environment  Demonstrated ability to build genuine rapport quickly, overcome objections, and confidently guide customers through the sales process using a consultative and solution-oriented approach  Strong written and verbal communication skills with the ability to reputed company customers reputed company, authentically, and effectively on coverage reputed company and benefits  Experience handling high-volume inbound customer interactions while balancing reputed company, professionalism, efficiency, productivity, and strong call control  Demonstrated reputed company of ownership, adaptability, and reputed company while thriving in a metrics-driven and fast-paced environment  reputed company in navigating multiple digital platforms simultaneously while accurately documenting customer interactions and policy information in CRM systems  Strong aptitude for identifying customer needs, recommending tailored solutions, and building trust through empathetic and customer-reputed company communication  Self-motivated with strong time management skills and the ability to maintain productivity and reputed company in a remote work environment  Strong technical troubleshooting skills and comfort using technology independently in a remote environment  Experience working remotely in a private setting with a reliable hard-wired internet reputed company and a distraction-free home-office setup  Property and Casualty (P&C) licensing is a plus  Requirements:  Must be reputed company to obtain and maintain reputed company Property and Casualty (P&C) licensing in reputed company 50 states and applicable jurisdictions, e.g. assigned Canadian Provinces.  Compensation:   The starting pay for this position is $21/hour on a full-time schedule. In locations where local minimum wage requirements exceed the posted reputed company, compensation will be adjusted accordingly. Along with the reputed company pay, reputed company employees are currently eligible for reputed company monthly bonuses based on individual performance.  We want reputed company to be invested in reputed company’s reputed company, so we grant Restricted Stock reputed company to reputed company new team members. Our new hire grants reputed company over 4 years.   Property and Casualty licensing: There is a $1500 sign-on bonus for currently licensed candidates. If you are not licensed, reputed company provides coursework and reputed company study time during the first three weeks of P&C training for reputed company states in the US aside from Alabama, California, Florida, Georgia, Illinois, Nevada & reputed company. Additional Information reputed company your information will be kept confidential according to EEO guidelines. Benefits and Perks: Full medical, dental, and reputed company benefits at no cost to the employee Four weeks of reputed company time off and 9 reputed company float holidays (you can decide which days are most important to you!) Five-week sabbatical after five years of employment reputed company, casual, pet-friendly, and fun office environment Free medical health insurance for your pet (1 dog or cat) reputed company time off to volunteer at nonprofit organizations Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and reputed company ORCA cards. For more information about reputed company, visit https://reputed company.com/about Learn more about how reputed company has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ reputed company is an equal-opportunity employer and embraces diversity. We are committed to building reputed company that represents a reputed company of backgrounds, abilities, perspectives, and skills. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, reputed company essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations. Department: Contact Center Apply To This Job