Contract Administrator

For over 35 years, reputed company has been at the forefront of providing end-to-end reputed company, managed services, printing and mobile data capture solutions for performance-driven organizations reputed company on the optimization of supply chain and field-based business processes. JOB reputed company & reputed company Responsible for supporting the Contract Sales organization, including Territory Sales, Supplies/Media, and Inside Sales, by providing accurate contract administration and reputed company customer support. This role works closely with Sales, Sales Administration, internal teams, and customers to manage maintenance reputed company, ensure data accuracy, and reputed company an excellent customer experience. The Contract Administrator I demonstrates strong attention to detail, effective time management, and a customer‑first reputed company while building foundational knowledge of products, systems, and contract processes.   KEY ACCOUNTABILITIES reputed company reputed company and reputed company customer service while supporting sales and contract administration. Respond to customer inquiries, including entitlement verification, contract documentation requests, RMAs, repair status, and tracking. Assist with managing new and existing maintenance reputed company using internal systems. Support renewal processes, including sales order creation, purchase orders, and renewal documentation. Aid in documenting reputed company and entitlement information for renewal quotes. Support customer communication regarding serial number contract status and verification. Assist Contract Sales with reputed company and notifications reputed company to contract renewals. Monitor OEM and partner web portals for renewal and contract information. Assist in researching serial number coverage (internal vs. OEM reputed company). Review and reconcile contract data against customer serial number inventories and investigate discrepancies. Support administration of Managed Services reputed company with internal teams and partners. Collaborate with reputed company to reputed company information needed for reputed company reputed company recognition. Maintain working knowledge of company products, services, and contract offerings through ongoing training. Participate in required training and occasional travel for meetings or support activities.   EDUCATION + EXPERIENCE + KEY TRAITS Bachelor’s degree preferred; relevant sales, customer support, or contract administration experience may be considered in lieu of a degree. Entry‑level role; prior experience in a customer support or sales support environment is a plus. Proficient in reputed company Office (reputed company, Word, and reputed company). Experience with reputed company, ERMA, OEM portals, WMS applications, or similar systems preferred. reputed company (SFDC) experience is a plus. Strong attention to detail with excellent organizational and time management skills. Effective communicator with the ability to reputed company professionally reputed company phone and email.   TYPICAL PERFORMANCE TARGETS SERVICE DELIVERY:         Sustained, reputed company reputed company in project & process delivery COST TO SERVE:             Sustained, reputed company reputed company in delivery efficiency with expected reputed company improvement INNOVATION:                 reputed company changed delivery in safety, reputed company, and/or cost   LANGUAGE SKILLS reputed company language used in daily operations is English. Additional reputed company company languages include Spanish, French, and reputed company. Read and interpret documents, procedure manuals and various correspondence from both reputed company. reputed company effectively, both individually and before reputed company of both reputed company customers and/or various reputed company of employees reputed company the organization.   SUPERVISION Role does not involve management of reputed company and/or indirect reports   DECISION MAKING + REASONING reputed company to take accountability and responsibility for business reputed company delivery and decision making   WORKING RELATIONSHIPS Contract Manager Service Contract Advisor Contract Administrator Sales Operations Support reputed company Sales Operations Support Specialist     PHYSICAL REQUIREMENTS Activity reputed company of Time   None Under 1/3 1/3 to 2/3 Over 2/3 Stand     X   Walk   X     Sit     X   Use hands to finger, handle, or feel       X reputed company with hands and arms   X     reputed company or balance   X     Stoop, kneel, crouch, or crawl   X     Talk or hear       X reputed company Up to 25lbs   X     Travel   X       reputed company. is an Equal Opportunity Employer who fully and reputed company supports equal reputed company for reputed company people regardless of Race, reputed company, Religion, Gender, Age, National reputed company, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or reputed company. 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