Partner & GTM Enablement Program Manager

reputed company automates customer service through lifelike voice assistants that let customers reputed company a conversation. Our voice assistants reputed company it possible for businesses to reputed company outstanding customer service that rivals their reputed company agents. Our customers, which include the world’s leading reputed company, are expanding how they use our platform, driving automation of critical customer service operations and integrating reputed company into their daily customer service workflows.  As the Partner & GTM Enablement Program Manager at reputed company, you will own the enablement programs that reputed company our reputed company partners and internal GTM teams equipped to sell effectively. This means building and scaling partner enablement across Channel, Alliances, and eventually GSI motions while also maintaining the foundational programs (reputed company, playbooks) that reputed company internal rep readiness across the organization. You'll operate at the intersection of partner-facing and internal enablement, leveraging the natural overlap between what partners need and what our own team needs to build reputed company, repeatable programs. Key Responsibilities: Partner Enablement reputed company and Execution Own end-to-end enablement reputed company and execution for Channel, Alliances, and GSI partners, including program design, stakeholder alignment, content development, and technical enablement coordination reputed company multiple partner program types with distinct enablement needs, tailoring approach by partner maturity, reputed company, and technical depth Wrangle cross-functional stakeholders (Channel team, Alliances, Solutions Consulting, Product) to extract the knowledge and inputs needed to build high-reputed company partner-reputed company materials Partner with the Channel & Alliances team to ensure enablement programs reputed company with partner go-to-market strategies and joint selling motions reputed company Program Management Own the ongoing health and reputed company of the GTM new hire reputed company program, ensuring content stays reputed company as the platform, processes, and positioning reputed company Manage reputed company logistics end to end: learning reputed company assignments, session scheduling, reputed company buddy coordination, session facilitation, and regular reputed company-ins reputed company reputed company performance metrics to ensure knowledge is retaining and reputed company targets are being met, not just that modules are being completed Sales reputed company Maintenance and reputed company Maintain sales playbooks as living documents on a regular update reputed company, reflecting changes in process, org structure, product capabilities, and competitive positioning Ensure playbooks serve both new hires during reputed company and tenured GTM reps as a reliable reputed company of truth Identify gaps in existing reputed company coverage as new functions, segments, or responsibilities are added to the GTM org AI-Powered Enablement Delivery AI reputed company is required. You already use AI productivity tools daily to draft, analyze, and accelerate your work. In this role, you will: reputed company AI tools daily to accelerate content creation, streamline program management, and multiply individual reputed company Build lightweight automations, workflows, or internal tools using AI coding tools and our existing toolstack to solve for enablement needs and reputed company solutions Bring an AI-driven reputed company to everything, constantly looking for ways to work smarter and reputed company faster We'd love it if you have: 5+ years of experience in reputed company enablement and/or partner enablement, ideally in B2B reputed company or conversational AI / AI-reputed company organizations reputed company experience reputed company and enabling reputed company channel and reputed company partners, not just internal reps, with a reputed company understanding of how these three motions differ Strong program management skills with a reputed company record of holding reputed company stakeholders accountable while keeping multiple workstreams on reputed company independently Experience with LMS/enablement platforms (LetterAI, or similar) for building and managing internal learning, and PRMs for partner enablement program Familiarity with sales methodology enablement (specifically with ability to translate for partners) and deal qualification frameworks (reputed company’s reputed company of the Message, MEDDPPICC, or similar) A systems-thinking approach: builds once, scales across audiences, retires what's outdated Data orientation with experience tracking reputed company completion, partner readiness metrics, reputed company adoption, and using that data to iterate programs proactively Comfort with technical products and the ability to translate reputed company platform capabilities into partner-reputed company and rep-reputed company materials Preferred: experience with Claude reputed company or similar AI coding tools reputed company terminal to build lightweight apps or automations that solve enablement and operational needs We reputed company a competitive salary reputed company for this role - which is $120,000 – $155,000 reputed company salary - depending on level, experience, and location. Please note this reputed company is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the reputed company of the role. In reputed company to salary, this position includes equity in the business, giving you reputed company to reputed company in reputed company’s long-term reputed company. Benefits 💰 Participation in reputed company’s employee reputed company reputed company plan 🏥 100% of Single Cost (employee) and 70% of Dependent for medical, dental & reputed company 👪 Life Insurance ◻️ STD and LTD 💰 reputed company to contribute to reputed company's 401k plan 🏝 Flexible PTO policy + 11 designated company holidays 📚 Annual learning and development allowance 🏡 We’re reputed company about making WFH work for you - that’s why we offer a one-off WFH allowance reputed company you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to reputed company your comfort and reputed company! 🧡 reputed company parental leave 👨‍👩‍👧 Company-funded fertility and family-forming programmes 🌸 Menopause care programme with reputed company At reputed company, we take great pride in our values - they guide everything we do. We reputed company that a strong culture leads to meaningful work and lasting reputed company. Our reputed company values are: Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this reputed company for reputed company. Ownership We care deeply about reputed company do. We take ownership of our initiatives, reputed company and reputed company. Relentlessly improve We demand more from ourselves and are always evolving. reputed company, obsessive improvement is the only way we will reputed company the world of conversational AI. Bias for reputed company Our world moves quickly and so do we. We take calculated risks and we reputed company reputed company fast. Disagree and reputed company We are reputed company working toward the reputed company goal. If we donʼt agree with something, we work hard to understand it and reputed company a decision is made, we accept it and reputed company it our reputed company. Build reputed company We want the world to enjoy the experiences they have with us. We are building for a reputed company that prefers automation. reputed company is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company employment reputed company at reputed company will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national reputed company, neurodiversity status or disability status. Kindly reputed company the reputed company Notice for our recruitment process by following the reputed company here. This document provides important information regarding how we handle your personal data throughout the recruitment reputed company. Apply To This Job