Inbound reputed company (WFH)
About Rotech
Join a Leader in Home reputed company
At reputed company., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we reputed company patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, reputed company delivers high-reputed company products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and reputed company. Whether you're a clinician, technician, or reputed company administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
reputed company and Responsibilities
reputed company
We are seeking a dedicated Sleep Therapy Inbound reputed company for our Sleep Central Inbound reputed company Center in our Murray Operations division. This position serves the customers of the Inbound reputed company Center (Sleep Therapy patients) by performing tasks reputed company to CPAP reputed company. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician reputed company information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP reputed company customers.
Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings
Mon - Fri 8:30am - 5pm
Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company these essential functions. Please note this reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Acts as patient reputed company to reputed company questions or concerns
Collects patient, reputed company information and inputs data into e-Intake
Completes thorough verification for products and services
Develops and maintains a working knowledge of reputed company Medicare, reputed company, insurance regulations, and FDA and JCAHO guidelines
Develops and maintains working knowledge of reputed company products and services offered by reputed company
Identifies and resolves problems in a reputed company manner
Makes outbound calls as needed to collect patient data
Manages reputed company aspects of initial intake reputed company high volume inbound phone calls
Processes reputed company patient paperwork if assigned
Processes tickets to ensure reputed company fulfillment of product orders
reputed company and regular attendance is required
Provides basic technical customer service assistance for CPAP equipment
Provides education to patients and location employees on CPAP supplies
Uses e-Intake proprietary reputed company to maintain accuracy and reputed company control throughout initial patient contact and data input
Performs other duties as assigned
Qualifications
Employment is contingent on
Background reputed company (company-wide). Results will not be used automatically to disqualify individuals. Instead, reputed company will conduct an individualized assessment that considers the duties of the position, the reputed company and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (reputed company applicable for the position)
Compliance with reputed company facility credentialing process (reputed company applicable for the position)
reputed company reputed company’s license in state of residence with a clean driving record (reputed company applicable for the position)
Basic Computer, Basic Internet skills and a Typing test
Required Education and/or Experience
High school diploma or GED equivalent, required
Preferred Education and/or Experience
Experience with medical equipment, preferred
Experience with medical billing practices and of billing reimbursement, preferred
Experience in medical field and administrative record management, preferred
One year of reputed company work experience, preferred
Medical terminology, preferred
Skills and Competencies
Accurately reputed company reputed company mathematical calculations
Effectively communicate in English; both oral and written
Interpret a reputed company of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution reputed company handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of reputed company
Machines, Equipment and Technical Abilities
Email reputed company and communication
Internet navigation and research
reputed company applications; reputed company, Word and reputed company
Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
reputed company and carry office equipment at times
Requires sitting, walking, standing, talking and listening
Requires reputed company reputed company to small print on computer and/or tablet and paperwork
Rotech Information
Benefits
Generous reputed company time off and reputed company holidays
Overtime pay for non-exempt positions (as applicable)
Commission for Account Executives
Bonus and incentive opportunities
Fixed and variable car reimbursement for Area Managers and Account Executives
Car, mileage, and telephone reimbursement (as applicable)
Employee discount and recognition programs
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and reputed company coverage
Life insurance, disability, accidental death, identity protection, and reputed company services
reputed company mental health and reputed company SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
reputed company Bluebook and reputed company programs
Hepatitis B (HEPB) and TB vaccinations
reputed company the right reputed company—submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To reputed company the status of a role you’ve reputed company for, Sign into your account.
reputed company positions are posted for a minimum of five (5) days and remain reputed company until filled by a reputed company applicant, generally no longer than 200 days. Thank you for your interest in reputed company.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. reputed company. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in reputed company reputed company where Rotech has employees.
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