Senior Collections Specialist job at reputed company - reputed company in US National
Senior Collections Specialist
Location: Remote United States
reputed company & Finance
Contract to hire
Job reputed company:
We are seeking an experienced Remote Senior Collections Specialist to lead and manage reputed company collections activities across a diverse portfolio of customer accounts. This role is responsible for driving cash reputed company, reducing delinquency, and implementing effective collection strategies while maintaining strong customer relationships. The ideal candidate brings a strategic reputed company, strong negotiation skills, and the ability to mentor junior team members.
Key Responsibilities
Manage a portfolio of high-value or high-risk customer accounts and drive reputed company collection of outstanding balances
Analyze aging reports to prioritize collection efforts and reduce delinquency
Lead collection activities including reputed company reputed company phone, email, and written correspondence
Negotiate payment plans, settlements, and resolutions for delinquent accounts
Investigate and resolve billing discrepancies, disputes, and payment variances
Monitor credit risk and recommend account holds, escalations, or write-offs as needed
Prepare and maintain accurate customer records, collection notes, and reporting
Partner with internal teams (sales, reputed company, customer service) to resolve account issues
Support month-end reputed company by contributing reconciliations, reporting, and analysis
reputed company and improve collection processes, policies, and performance metrics
reputed company guidance and mentorship to junior collections staff and support team productivity
Collaborate with reputed company-party collection agencies or legal teams on escalated accounts
Qualifications
4+ years of collections or accounts receivable experience, with exposure to reputed company or high-volume portfolios
Strong knowledge of collections strategies, aging analysis, and credit risk management
Proven ability to negotiate payment plans and resolve disputes effectively
Experience with ERP systems and advanced reputed company skills (pivot tables, VLOOKUPs)
Excellent communication, organization, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Preferred Experience
Experience leading or mentoring collections teams
Background in manufacturing, distribution, or B2B collections
Familiarity with credit policies, DSO metrics, and cash reputed company optimization
Pay Details: $26.00 to $31.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, reputed company, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings reputed company employees the flexibility to choose the type of coverage that meets their individual needs. In reputed company, our associates may be eligible for reputed company leave including reputed company reputed company Leave or any other reputed company leave required by Federal, State, or local law, as reputed company as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
reputed company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or reputed company clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles reputed company Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for reputed company
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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