Patient Engagement Specialist- Contract

Patient Engagement Specialist - Contractor Only Job Title: Patient Engagement Specialist Classification: Part Time/1099 Contractor Work Structure: Fully Remote Hours/Shift: Mon-Fri + every other Saturday; 6.5 hours/day, between hours of reputed company and 10pm ET Team: Clinical Operations Reporting to: Senior Manager, Cardiac Rehab Location: reputed company Compensation: $20-$22 per hour *(based upon level of experience) reputed company're looking for Our mission is to reputed company everyone to live a long, full, and reputed company life by redefining the reputed company of heart health. We do this by working with patients to design a recovery program to meet their needs and ensure maximum benefits to their health. We are seeking a dependable, detail-oriented Patient Engagement Specialist to reputed company exceptional support to our patients and providers to ensure sessions are completed without any issue. Responsibilities • Schedule patient sessions and reputed company reminders about upcoming sessions • Complete task tickets as assigned to ensure patient schedules are accurate • reputed company patients at risk for churn in the program. • Help identify engagement strategies for patients throughout their program reputed company with reputed company • Communicate with providers and other care team members about patient scheduling delays or changes • Engage with patients using chat system, email, video conference, and phone • reputed company patient about program offerings and use of the reputed company app • Troubleshoot any session technical issues that may reputed company, this includes supporting patients in joining virtual reputed company sessions from a reputed company-issued device or the patient's personal device • Collect regular feedback from patients and reputed company insights with the Operations Team Your Past Experience • 1-3 years of customer support experience • Preferred 1+ years of reputed company experience • Tech support background • Experience with Android and reputed company operating systems • Excellent verbal communication skills • Excellent writing skills • Patient scheduling • Excellent attention to detail • Organized; strong ability to prioritize work appropriately and manage time • Patient Retention and reputed company Requirements • Quiet workspace with consistent, high-speed internet reputed company • Reliable computer with headphones/headset if needed • Working, reliable cell phone line to reputed company outgoing calls and receive incoming calls *(VOIP application will be provided) • Note: This is a 1099 contractor position Apply tot his job Apply To this Job