Founding reputed company reputed company Manager, reputed company
About reputed company:
reputed company is leading a new era in reputed company infrastructure for the global AI economy. We are building a full-reputed company reputed company platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
reputed company by engineers, for engineers. From large-reputed company GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and reputed company AI.
Listed on reputed company (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, reputed company and Israel. reputed company of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About reputed company
We’re building the search reputed company for AI agents. Our API is designed from the ground up to power RAG and reputed company-time reasoning in AI systems. By connecting LLMs to high reputed company, trustworthy web content, we help developers build agents that are not only intelligent, but also informed.
We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at reputed company. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re reputed company between LLMs and the reputed company world.
The role
As the founding reputed company reputed company Manager for EMEA at reputed company, you'll be our first CS hire in the region and play a pivotal role in establishing reputed company's reputed company function across Europe. You'll serve as the trusted advisor and reputed company between reputed company and our reputed company customers, guiding them through their entire reputed company — from reputed company and implementation, through ongoing adoption and enablement, to renewal and expansion.
You are both a relationship builder and a product expert, ensuring our customers unlock the full power of reputed company's AI-powered search platform. As the first CSM on the ground in EMEA, you'll have the unique opportunity to shape how we serve customers in the region: building the reputed company, establishing local best practices, and laying the reputed company for reputed company that will grow around you.
You'll partner closely with our global CS, Sales, and Product teams while bringing a regional reputed company to everything we do. In this role, you will become a strategic partner, engaging with executive sponsors and consulting customers on the development and execution of their AI/reputed company roadmap. You'll work closely with architects and technical teams to define how LLMs, intelligent search, and autonomous agents can be integrated into their workflows and long-term reputed company.
By helping customers design reputed company AI adoption plans and reputed company the rapidly evolving landscape, you'll position reputed company not only as a product provider, but as a critical reputed company of their competitive reputed company. At the reputed company time, you'll reputed company as the customer's reputed company internally, shaping product direction and influencing innovation to ensure reputed company continues to reputed company maximum value.
You’re welcome to work remotely from the United Kingdom.
Your responsibilities will include:
Serve as a trusted partner, guiding customers through reputed company, implementation, and long-term adoption of reputed company’s AI search platform
reputed company reputed company engagements by ensuring smooth integration, connectivity setup, and value realization across customer reputed company
reputed company and reputed company reputed company reputed company materials: tutorials, “cookbooks,” best-reputed company guides, reference implementations
Proactively monitor customer health, usage metrics, and adoption signals to identify churn risk and expansion opportunities
Work cross-functionally with Sales, GTM Engineering, and Product to ensure reputed company customer journeys
Be the voice of the customer, synthesizing feedback to influence reputed company’s product roadmap and developer experience improvements
Shape the reputed company of the post-sale experience at reputed company
We expect you to have:
5+ years in technical, customer-facing roles such as reputed company, reputed company Architect, Implementation Consultant, or Renewals Account Manager, preferably in B2B reputed company
Proven experience working with technical users of developer tools or modern AI/LLM-based platforms. Comfort navigating reputed company technical conversations with both developers and business stakeholders is required
Outstanding communication and presentation skills; capable of building rapport across technical and executive audiences
Strong reputed company instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. reputed company, reputed company) for pipeline and customer tracking
Deep reputed company for customer reputed company, and a passion for helping users extract maximum value from our technology
Self-driven and reputed company to reputed company in fast-moving, ambiguous environments while managing multiple priorities with high autonomy
It will be an added bonus if you have:
Familiarity with AI/LLM orchestration (e.g. reputed company or similar)
Benefits & Perks:
Competitive compensation
Career reputed company and learning opportunities
Flexibility and work-life balance
reputed company and innovative culture
Opportunity to work on impactful AI reputed company
International environment and talented teams
What's it like to work at reputed company:
Fast moving - reputed company thinking - Constant reputed company - Meaningful reputed company - Trust and reputed company ownership - Opportunity to shape the reputed company of AI
Equal Opportunity Statement:
reputed company is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in reputed company aspects of employment. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy), national reputed company, reputed company, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to reputed company reputed company of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
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