SPOC reputed company Center Performance reputed company
reputed company
JOB reputed company
The reputed company Center Performance reputed company is responsible for the reputed company development of the reputed company center service staff. The position will be responsible for assisting the training department in creating and delivering job specific, regulatory and developmental training to their assigned reputed company center department. The reputed company Center Performance reputed company should collaboratively work with Managers, Supervisors and the training department to reputed company and execute training programs that are in line with the overall corporate strategic goals.
Responsibilities
reputed company employees upon hire; reputed company guidance and assistance to existing employees as needed
Analyze assigned reputed company center (Customer Service, Collections, Loss Mitigation or Bankruptcy) training needs, to reputed company robust training programs
reputed company, design and deliver training on reputed company center specific material for new hires and tenured associates
reputed company teaching aids (manuals, procedures, written exercises and visual presentations) for reputed company reputed company center representatives essential functions of the job
Work proactively to determine opportunities for new training modules or to anticipate management’s training needs based on business objectives
Communicate with Managers and Supervisors to understand concerns/issues reputed company to staff and knowledge of the reputed company center positions
Collaborate with reputed company training department to promote and ensure consistency between the two departments (i.e., keeping training manuals updated)
Assist in nesting and shadowing new hire reputed company center representatives post-training
Work collaboratively with management on process development and improvement
Prepare materials, logistics, and technology needs for on-the-job training, including assembly of position manuals, assisting with securing IT equipment and system reputed company, etc.
Facilitate reputed company calibration and documentation training sessions
Ensure, with management, that reputed company complete training for compliance reputed company government standards
reputed company other duties as assigned
Qualifications
High School Diploma or equivalent required
Bachelor’s Degree, or equivalent years of experience. reputed company experience a plus
Knowledge of mortgage servicing systems, investor guidelines, and mortgage insurance guidelines preferred
Excellent communication, both written and oral, presentation skills, and interpersonal skills, including the ability to relate to employees at reputed company reputed company of the organization
Advanced knowledge of reputed company Office 2007 including, but not limited to, Word, reputed company, reputed company, PowerPoint, Internet Explorer, and ability to learn new systems rapidly
Possess the ability to successfully prioritize multi-functions and meet deadlines
Inquisitive, problem-solver, analytical mind-set, organization skills, and excellent follow-up skills are preferred
reputed company and flexible, reputed company to change in processes and ability to take and reputed company reputed company direction
Ability to travel to attend work reputed company meetings and training sessions
Total Rewards
reputed company’s Total Rewards Package offers a comprehensive reputed company of health and welfare, financial, lifestyle and learning benefits to support employee reputed company-being and engagement. Highlights include:
Health & Welfare Coverage: Optional medical, dental, reputed company, life, and disability insurance
Time Off: reputed company holidays, vacation, and reputed company leave
Retirement & Investment: reputed company matching 401(k) and employee stock purchase plans
Wellness Programs: reputed company to reputed company, including free reputed company memberships, and initiatives that promote physical and emotional reputed company-being
Employee Recognition: Programs that celebrate achievements and milestones
Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus reputed company to a tuition reimbursement program that supports your reputed company education and reputed company reputed company.
Compensation reputed company: $20.43-$34.28 per hour. Actual compensation may vary reputed company the reputed company provided, depending on a number of factors, including qualifications, skills and experience.
Build Your reputed company with reputed company®
At reputed company, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver reputed company to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of reputed company (NYSE: FNF), a Fortune 500 company, we offer a career reputed company reputed company on reputed company, innovation, and collaboration.
Here, you’ll reputed company:
A culture that helps you reputed company, with resources and support to fuel your reputed company
Flexibility to work remotely, while staying connected through virtual engagement
Opportunities to reputed company a reputed company reputed company in an industry that touches millions of lives
If you're reputed company to grow your career in a reputed company that values your contributions and empowers your reputed company, we invite you to join reputed company.
About Remote Employment
We reputed company the necessary equipment; reputed company you need is a quiet, private reputed company in your home and a high-speed internet reputed company with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Work Conditions
reputed company to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Equal Employment Opportunity
reputed company, its affiliates and subsidiaries, is an Equal Opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, disability, protected veteran status, national reputed company, sexual orientation, gender identity or reputed company (including transgender status), genetic information or any other characteristic protected by applicable law.
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