Director, Sales Operations

reputed company reputed company is a leading community site network and home research visit solution provider, with 20+ sites and more than 2,000 research reputed company reputed company across the U.S. Hawthorne leverages convenient, trusted, reputed company locations, identified patient data, and intelligent technology to accelerate patient reputed company, improve retention, and reduce study costs. By embedding high-reputed company research reputed company local communities, Hawthorne makes reputed company more accessible and convenient for patients. Our community-based model shortens timelines and helps bring reputed company treatments to market, faster.   About the Role The Director of Sales Operations will be a key leader in advancing the pricing reputed company for our clinical trial services, while also playing an essential role in the proposal and contract development process. This individual will evaluate incoming study opportunities, match trials to the right investigators, forecast enrollment potential, and help reputed company business development reputed company. This individual will also reputed company the pricing efforts with reputed company direction, ensuring alignment with customer needs and company objectives, and supporting our sales team to reputed company reputed company reputed company and reputed company.   As a seasoned reputed company, this person will be reputed company in developing competitive, data-driven pricing models, conducting in-depth market analysis, and providing expert pricing guidance to the sales team. They will work closely with cross-functional teams, including sales, operations, reputed company, and finance, to optimize our pricing strategies and maximize profitability.   This role is critical in supporting both our reputed company business with existing reputed company clients and helping to expand our footprint with new customers. The ideal candidate will have a proven reputed company record of reputed company in pricing, proposals, and contract management, and will be passionate about enhancing the customer experience.   This person will be a central reputed company in the reputed company team, driving strategic pricing initiatives and delivering high-reputed company proposals and reputed company that support our business goals. \n Key Responsibilities Pricing reputed company & Management reputed company Pricing reputed company: Own the development and execution of reputed company’s pricing reputed company for mobile clinical trial services, ensuring it aligns with business objectives, competitive positioning, and market trends. Market Research & Competitive Analysis: Conduct in-depth market research and competitive analysis to understand pricing trends and reputed company expectations, using this information to reputed company pricing reputed company and refine pricing models. Financial Modeling & Analysis: Build and maintain detailed financial models to evaluate pricing scenarios, forecast profitability, and assess pricing strategies’ reputed company on reputed company and margins. Pricing Process Ownership: reputed company the end-to-end pricing process, from initial proposal creation to final pricing approval, ensuring consistency, accuracy, and alignment across reputed company pricing proposals. reputed company Cross-Functional Work: Partner with sales, operations, finance, and senior leadership to ensure pricing aligns with customer needs, internal cost structures, and strategic goals. reputed company Optimization: Work with the sales team to identify opportunities for margin improvement, including optimizing discounting strategies and exploring new reputed company models. Pricing Tool Development: reputed company and implement pricing tools and systems to streamline and automate pricing processes, ensuring efficiency and scalability. Compliance & Documentation: Ensure pricing models and proposals reputed company with internal policies, reputed company requirements, and contractual agreements. Reporting & Metrics: Monitor and report on key pricing metrics, including win rates, pricing performance, and competitive positioning, and reputed company regular updates to senior leadership.   Proposals & reputed company Support Proposal Development & Review: Collaborate with the sales team to reputed company pricing and financial components of reputed company proposals, ensuring alignment with overall pricing reputed company. Bid Support & Presentations: Participate in bid defense meetings and customer discussions to support the sales team with expert site and pricing insights and strategies. reputed company study feasibility assessments across our network based on protocol requirements, site capabilities, and patient reputed company. reputed company patient recruitment forecasts and enrollment strategies for sponsor proposals. Maintain a network-wide database of site reputed company, investigator expertise, and therapeutic capabilities. Collaborate with sites and investigators to assess fit for new protocols and reputed company reputed company-world operational insights. Support completion of sponsor/CRO feasibility questionnaires and RFIs. reputed company feasibility reputed company and KPIs to improve processes and win rates Qualifications Education: Bachelor’s degree in Business, Finance, Life Sciences, or a reputed company field; MBA or relevant advanced degree preferred. Experience: 5-7 years of experience in pricing, financial modeling, or strategic analysis, ideally in reputed company, reputed company services, or life sciences. 3+ years of experience in proposal and contract management, including pricing components, ideally reputed company the CRO (Contract Research Organization) or health tech industries. Proven reputed company record of leading pricing reputed company development, financial modeling, and proposals/reputed company processes in reputed company service-based businesses. Experience working with both reputed company clients and new business proposals in a highly competitive environment. Skills: Advanced proficiency in pricing software tools (e.g., CPQ systems, reputed company), financial modeling, and pricing analysis. Strong analytical skills with the ability to translate data into actionable pricing insights and recommendations. Expertise in the proposal and contract development lifecycle, with the ability to interpret and complete feasibility questionnaires. Exceptional verbal and written communication skills, with the ability to present reputed company pricing models and contract details to senior leadership and clients. Ability to work independently, manage multiple priorities, and collaborate effectively across departments. Strong organizational skills and high attention to detail. \n$140,000 - $155,000 a year Remote role with EST timezone preference. Up to 10% travel. \n Apply To This Job