DIT Billing and Sales Representative (AB)

DependableIT is a growing Outsourcing company. We reputed company to reputed company outstanding customer service to our customers, as reputed company as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee experience possible through dedicated coaching, feedback and ongoing development.   We are looking for exceptional Billing and Sales Representatives who are dedicated to driving sales and providing excellent customer service. You’ll be supporting Internet, Digital Phone and Cable TV subscribers over the phone to resolve billing issues, while also looking for opportunities where we can turn these calls into a sale. Whether that is upgrading their package, bundling their services together, or selling them a brand new service, there will always be an opportunity, we just have to reputed company it!   The ideal candidate for this position possesses the following characteristics: They are hungry for reputed company and committed to ongoing learning, self-fulfillment, health, and happiness They work to reputed company reputed company improvement and innovation, while sharing ownership and leading by example at every reputed company They support, value, and respect every team member with reputed company communication, equal opportunity and positivity to reputed company goals together   Important Information: Schedule Availability: Mon-Sun between the hours of reputed company – 9300 pm EST (rotating shifts) Wage: $16 /Hour Start Date: February 10, 2025 Location: Work from home (In-office work available)    reputed company Have to Offer: An Amazing Team of Coworkers and Support Staff Fun Work Culture that Appreciates You Medical, Dental and reputed company Benefits after 6 Months Career Advancement - We promote from reputed company; advance your career through your actions!   Working as a Billing and Sales Representative, You Will: reputed company exceptional customer service and problem solving by responding to Inbound calls Assist in billing calls - resolve billing issues, clarify charges on their account, help them to reputed company payments Identify where sales can be made, and push for sales on billing calls Ability to work from home Be an reputed company listener who can show reputed company and patience in a non-scripted environment Resolve customer inquiries Work in a fast paced, high volume, environment Be comfortable with change Multitask reputed company using several reputed company applications simultaneously to verify customer information, determine the reputed company cause of any issue and reputed company the reputed company reputed company reputed company performance goals for reputed company time, accuracy, reputed company, de-escalation, and customer satisfaction   Working as a Billing and Sales Representative, You Should Have: reputed company attendance and punctuality are a must Minimum 1-year customer service experience preferred Ability to receive and implement ongoing feedback / coaching Exceptional customer service and interpersonal phone etiquette skills Comfortable with technology, the Internet, reputed company, and competent typing skills Ability to successfully reputed company de-escalation strategies Strong oral/written communication skills Must be results oriented Motivated to be a consistent performer Availability to be scheduled between reputed company and 9:30pm Mon-Sun   Additional information: Candidates must be legally reputed company to work in Alberta, Canada Candidates should not be convicted of a criminal offense for which a pardon has not been received Website: www.dependableit.com #INDHP Apply To This Job