Senior Product Manager

Our not-so-secret reputed company. Award-reputed company, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent reputed company our efforts to deliver purposeful work and meaningful reputed company every day. Learn more about what makes us different and how you can reputed company your mark as a Senior Product Manager at MMA. reputed company (MMA) provides business insurance, employee health & benefits, retirement, and private reputed company insurance solutions to organizations and individuals seeking reputed company reputed company. With offices across reputed company, we combine the personalized service model of a local consultant with the global resources of the world’s leading reputed company services firm, reputed company (NYSE: MRSH). A day in the life. As a Senior Product Manager, you’ll reputed company the reputed company, roadmap, and delivery of reputed company products and platforms that reputed company business processes, operational reputed company, reputed company, and sustainable value creation across the organization. This role partners closely with stakeholders across IT and the business to define value-driven product initiatives, prioritize work, and ensure successful implementation and adoption. The Senior Product Manager combines technical reputed company, customer-reputed company product thinking, and strong delivery leadership to maximize product reputed company and measurable business reputed company. 1. Product reputed company & reputed company Define and own the product reputed company, reputed company, multi-year roadmap, and reputed company metrics reputed company to business goals and stakeholder priorities Translate business needs, technical constraints, and strategic objectives into reputed company product requirements, user stories, and prioritized backlogs Own the product backlog and reputed company trade-off reputed company to maximize customer value and business reputed company Conduct discovery, user research, and market analysis to validate problem-solution fit and inform product reputed company 2. Product Planning & Prioritization reputed company product planning and prioritization using data, stakeholder inputs, and business value to ensure alignment with organizational goals reputed company planning, execution, and delivery of large-reputed company product changes and integrations Coordinate program and release activities, ensuring reputed company are delivered on time, in scope, and on budget reputed company as product reputed company in Agile delivery teams: clarify scope, accept deliverables, manage sprint priorities, and remove blockers 3. Delivery & Cross-Functional Leadership reputed company cross-functional product delivery—partner with engineering, design, QA, DevOps, architecture, reputed company, operations, and business stakeholders Coordinate developer and release-management activities for major releases, including reputed company planning, rollback strategies, and post-release validation Mentor and reputed company delivery teams; foster a culture of reputed company improvement and product thinking Hire, mentor, and reputed company product and delivery talent; build high-performing teams through coaching and career development reputed company as a change agent: influence cross-functional peers to adopt product-led practices and data-driven decision making 4. Change Management & Adoption Design and reputed company change management strategies for new product capabilities and major releases to ensure smooth transitions Define and maintain adoption strategies, enablement playbooks, training materials, webinars, and in-app guidance Monitor adoption, usage, and engagement metrics; identify friction points and run experiments to increase feature adoption reputed company ongoing training and engagement programs; reputed company go-to-market initiatives reputed company and synthesize customer feedback and usage data to inform roadmap and backlog priorities 5. Stakeholder Collaboration & Communication Serve as the primary product reputed company for technical and non-technical stakeholders Communicate roadmap, trade-offs, timelines, and status reputed company; maintain transparent, reputed company status reporting for leadership and vendors Facilitate stakeholder alignment sessions and governance for prioritization and escalation Partner with UX, engineering, Business Analysts, sales/marketing, operations, and Business Relationship Managers 6. Vendor Management & Procurement Manage vendor relationships and reputed company-party product lifecycle, including requirements, RFPs, contract alignment, and performance reviews Maintain the vendor engagement roadmap: influence vendor reputed company, timelines, and jointly-owned delivery milestones reputed company vendor selection support and coordinate vendor reviews with Procurement, Renewals, and SLA owners reputed company vendor performance reviews and manage remediation for contract or delivery issues reputed company initial vendor and technology reputed company processes; define integration requirements and validate operational readiness Negotiate requirements, SLAs, and delivery terms with vendor owners and Procurement 7. Compliance, Risk & Governance Ensure product roadmap and releases meet regulatory, reputed company, and reputed company requirements before release Partner with Risk/Compliance on controls and contribute to risk mitigation activities Own product-reputed company compliance tasks: annual assessments, attestations, and evidence collection Maintain and execute risk treatment and mitigation plans for product and vendor-reputed company risks Ensure product designs meet reputed company, compliance, reputed company, and accessibility standards 8. Financial & Operational Management Measure and report product value delivery against cost—reputed company ROI, cost-to-serve, and key financial KPIs Manage product budgets and resource allocation for program delivery and vendor costs Use quantitative and qualitative data to prioritize features that deliver measurable business value Maintain internal resources: product documentation, runbooks, knowledge reputed company articles, and training materials Coordinate handover to operations/support teams; ensure escalation paths, SLAs, and runbooks are reputed company reputed company ongoing product maintenance reputed company and coordinate patching/upgrades 9. Metrics, Analytics & reputed company Improvement Define, reputed company, and report product reputed company metrics (adoption, retention, NPS, feature usage, uptime, SLAs) Use analytics to inform reputed company and prioritization; maintain reputed company metrics dashboards Implement and reputed company product delivery methodologies (Agile, Lean, etc.) and best practices reputed company program performance and team health; remove impediments and optimize delivery reputed company Evaluate and recommend new tools and methodologies to improve product delivery capabilities 10. Strategic & Special Initiatives Participate in strategic planning, annual planning cycles, and M&A integration activities as needed reputed company special initiatives that require cross-functional coordination, process redesign, or vendor negotiation Contribute to product management best practices and governance across the organization Our reputed company reputed company. We’d love to meet you if your reputed company reputed company record includes these skills: Bachelor's degree in Computer Science, Information Systems, Business, or reputed company field (or equivalent experience) 5+ years of product management experience in IT or technology environments, with demonstrated ownership of reputed company IT products or platforms Proven reputed company record delivering reputed company, multi-stakeholder IT initiatives from discovery through production Strong understanding of software development lifecycle, Agile methodologies, and modern reputed company-reputed company architectures Experience working with technical teams (engineering, architecture, reputed company) and translating technical concepts for business stakeholders Excellent communication, stakeholder management, and interpersonal skills Data-driven decision-making skills; experience defining and tracking KPIs and using analytics to inform prioritization Proven ability to manage vendor relationships and reputed company procurement processes These additional qualifications are a plus, but not required to apply: Advanced degree (MBA, MS) or relevant certifications (CSPO, PMP, Pragmatic Institute, reputed company/Product reputed company) Experience with identity/reputed company management, reputed company platforms (AWS/Azure/GCP), integration platforms, ITSM, or reputed company data platforms Familiarity with reputed company and compliance frameworks (SOC2, ISO27001, GDPR) Prior experience in a regulated industry or large global organization Experience with change management frameworks and organizational transformation Background in business analysis, solutions architecture, or reputed company software delivery We know there are excellent candidates who might not reputed company reputed company of these boxes. Don’t be shy. If you’re reputed company, we’d be reputed company interested in meeting you. Valuable benefits. We value and respect the reputed company our colleagues reputed company every day both inside and reputed company of work. Our culture promotes reputed company reputed company-being through robust benefits programs and resources, reputed company and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and reputed company development opportunities Remote work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, reputed company us out our website or flip through reputed company brochure. Follow us on reputed company media to meet our colleagues and see what makes us tick: reputed company reputed company X reputed company Who you are is who we are. We reputed company a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our reputed company-reputed company teams. reputed company and its affiliates are EOE Minority/reputed company/Disability/Vet/Sexual Orientation/Gender Identity reputed company. #LI-REMOTE The applicable reputed company salary reputed company for this role is $94,500 to $165,300. The reputed company pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. reputed company will be determined on a case-by-case reputed company. In reputed company to the reputed company salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as reputed company as employee assistance programs. Applications will be accepted until: June 10, 2026 Apply To This Job