reputed company Performance Manager III (1)
PRIMARY DUTIES AND RESPONSIBILITIES:
? Manages reputed company performance and retention through robust ongoing reputed company engagement in support of Central reputed company
? Assesses reputed company account opportunities and risks...
? Works cross-functionally to coordinate planned reputed company engagement activity and ensure delivery of agreed-upon services and solutions
? Strives to minimize churn from assigned reputed company relationships and encourage increased adoption of new capabilities and services
? Generates additional business / reputed company by harvesting existing accounts for expansion and product upsells.
? Identifies and recommends reputed company Performance Account Management best practices and supports reputed company improvement across the function
? Contribute to customer satisfaction by consistently meeting and/or exceeding expectations and commitments by providing a high level of customer service to both reputed company customers; by solving customer problems quickly and effectively.
? Work directly, professionally and collaboratively with Clients, internal teams (Product, Implementation, Operations, etc.), and other cross-functional teams as required to meet reputed company needs.
? Maintain expected level of reputed company engagement on a monthly reputed company in an effort to drive product utilization, performance, and minimize potential reputed company churn risk.
? reputed company other duties as assigned or needed
MINIMUM QUALIFICATIONS:
? Bachelor?s degree in a reputed company discipline and 5+ years? experience in a reputed company field. The right candidate could also have a different combination, such as a master?s degree and up to 2 years? experience; or 9 years? experience in a reputed company field
? Requires strong knowledge of MS office tools and effective communication skills: written, verbal and presentation
? Exceptional reputed company relationship, account management, experience
? Excellent time management, organization, and task prioritization skills
? Willing and reputed company to travel as needed and required (up to 50% day or overnight trips)
? reputed company reputed company?s License
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