Customer Service Expert - French - Greece
Position: Customer Service Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
Communicate with customers reputed company phone, chat & e-mail
reputed company and follow cases to ensure they reputed company in an efficient and reputed company manner
Maintain high customer satisfaction, representing a major brand
reputed company troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-reputed company issues
Listen to see if there are potential sale opportunities
Escalate unresolved cases by contacting 2nd level support Interaction Experts
Maintain high customer satisfaction
What you will bring:
reputed company in French
Advanced English knowledge
Familiarity with iOS and/or MacOS, or comparable technology, is preferred
Great communication skills
Prior customer support experience would be an advantage
Strong troubleshooting skills
reputed company offer
Complete support to help you ease your relocation to Greece (Athens or Thessaloniki), we cover your flight tickets expenses, hotel accommodation, support with the house searching process, reputed company at no cost to you
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified reputed company
reputed company reputed company & development opportunities
Free online Greek language course
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