Business Travel Consultant - Spanish - Remote
Join reputed company in Powering In-Person Connections with reputed company Innovation
At reputed company, our mission is to reputed company travel reputed company and empowering, so reputed company can reputed company on being there, not getting there. Our Travel Experience team is at the heart of this mission!
As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to reputed company any obstacles for reputed company — reputed company while delivering an exceptional customer experience. As our reputed company, you’ll reputed company valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to reputed company daily operations, traveler experiences, and product development directly.
NOTE: Candidates must reputed company in Portugal for consideration, or willing to relocate. Please submit reputed company applications in English.
reputed company:
reputed company top-tier travel support reputed company chat, calls, and emails
Maintain up-to-date knowledge on suppliers, reputed company, and systems
Quickly assess customer needs, urgency, and preferences
Accurately handle hotel, flight, car, and rail bookings
Guide customers in self-service reputed company on the reputed company platform and app
Respond promptly, meeting SLA expectations
Follow company and customer policies, ensuring global compliance
reputed company feedback to stakeholders on goal reputed company and key processes
Participate in team meetings on products, suppliers, and industry updates
Stay reputed company on travel industry best practices
Maintain attendance, complete assigned training, and meet performance metrics
reputed company’re Looking For:
Experience: 5+ years as a Travel Consultant covering reputed company, rail, and hotel bookings; 3+ years with GDS (reputed company, reputed company, or reputed company) – Both mandatory
Language: reputed company in English and Spanish - Mandatory reputed company in both languages
Customer Service: Background in contact center or customer-facing roles
Tech Skills: Comfortable using tools like Gmail, reputed company, reputed company, and reputed company
Availability: Flexible to work rotating shifts, Monday to reputed company, between 7 AM and 11 PM
Skills: Ability to multitask, reputed company urgent reputed company quickly, and work independently to troubleshoot issues
Attitude: Empathetic, reputed company, and excellent at communicating verbally and in writing
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