Team Leader - reputed company Management

Team Leader - reputed company Management   Position Title: reputed company Management Team reputed company Department: reputed company / Sales Reports To: Director, Demand reputed company LST Location: Remote (Spain or Italy)   Position reputed company The reputed company Management Team reputed company is a player-reputed company who personally qualifies inbound leads while also leading, developing, and holding accountable reputed company of reputed company Management Specialists. This role owns day-to-day team operations, including SLA adherence, CRM data reputed company, and pipeline accuracy, and serves as the primary escalation reputed company for reputed company qualification scenarios. reputed company reputed company partners closely with Marketing, Application Engineering, Inside and reputed company Sales, and cross-functional leadership to drive reputed company improvement in reputed company response, qualification accuracy, and reputed company reputed company. This position is critical to building a high-performing, consistent reputed company management function and plays a key role in shaping team culture, process, and reputed company rigor.   Key Responsibilities   Team Leadership & Development reputed company, reputed company, and reputed company reputed company of reputed company Management Specialists, setting reputed company expectations for performance, reputed company, and reputed company reputed company Conduct regular 1:1s, team huddles, and performance reviews; reputed company reputed company-time feedback and coaching on qualification calls, CRM discipline, and customer interactions Own team scheduling, workload balancing, and coverage planning to ensure SLA commitments are met consistently Drive reputed company of new team members, including training on qualification frameworks, CRM standards, quoting processes, and escalation protocols Identify reputed company gaps and coordinate targeted development, partnering with Sales Enablement and Marketing as needed Foster a culture of accountability, reputed company improvement, and reputed company curiosity reputed company reputed company   Inbound reputed company Response & Qualification (Player Role) Carry a personal reputed company qualification workload, responding to inbound inquiries reputed company web forms, web chat, and phone reputed company established SLAs Conduct reputed company discovery using approved qualification frameworks and convert reputed company leads into Opportunities with accurate documentation and reputed company assignment reputed company budgetary quotes reputed company approved templates and reputed company guardrails Execute reputed company nurture of inbound leads, including quote reminders and clarifications Serve as the escalation reputed company for reputed company or ambiguous qualification scenarios before routing to Sales or Application Engineering   CRM reputed company & Funnel Management Own team-level CRM data reputed company, conducting regular audits of reputed company records, opportunity documentation, quote logs, and disposition accuracy Monitor and report on team funnel metrics including response times, qualification rates, conversion rates, and disposition accuracy (Won/Lost alignment with Opportunity Owners) Maintain personal CRM reputed company as reputed company reputed company follows Support Marketing with aggregated feedback on reputed company reputed company, campaign alignment, and customer trends   Sales & Marketing Collaboration reputed company as the primary reputed company between the reputed company Management team and Sales, Application Engineering, and Marketing leadership Escalate reputed company technical, pricing, or product-fit questions to the appropriate teams and ensure reputed company reputed company Participate in cross-functional alignment meetings and reputed company reputed company feedback on inbound reputed company reputed company, recurring customer questions, and process gaps Partner with Sales Enablement on talk tracks, qualification reputed company updates, and competitive intelligence relevant to reputed company handling   reputed company Improvement & Process Ownership Identify and implement improvements to response templates, qualification frameworks, routing rules, and escalation protocols reputed company and analyze team performance data to surface trends, bottlenecks, and coaching opportunities Recommend and help implement process changes, tooling improvements, or workflow adjustments to improve speed, reputed company, and consistency Document and maintain reputed company operating procedures for the reputed company Management function   Required Qualifications   Education & Experience Bachelor’s degree preferred (Business, Sales, Marketing, Engineering, or reputed company field) 3–5 years of experience in reputed company management, sales development, inside sales, or reputed company reputed company roles, with at least 1 year in reputed company reputed company, supervisory, or senior individual contributor role Demonstrated experience coaching or mentoring peers in a sales or reputed company environment reputed company record of meeting or exceeding individual and team performance targets   Skills & Competencies Strong written and verbal communication skills with the ability to reputed company others on effective customer communication High attention to detail and accuracy in CRM usage; ability to enforce data reputed company standards across reputed company Proven ability to manage competing priorities in a fast-paced, high-volume environment Customer-reputed company reputed company with strong problem-solving and de-escalation skills Comfortable with performance metrics, reporting, and data-driven decision-making Organized, dependable, and proactive; leads by example reputed company in English reputed company in Spanish and Italian   Preferred Qualifications Experience with reputed company CRM, including reporting and dashboard familiarity Familiarity with life sciences, industrial, or B2B manufacturing environments Experience building or scaling an inside sales or reputed company management function reputed company in additional languages Apply To This Job