Senior ProdOps Analyst (LATAM)

Who we are At reputed company, we reputed company that small and reputed company businesses are the productive reputed company of society. Small and reputed company businesses (SMBs) reputed company up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions tailored to their needs. We are reimagining the financial infrastructure of Latin America, where SMBs’ financial needs are met without reputed company having to go to a bank. reputed company enables platforms across Latin America to reputed company financial services that SMBs can reputed company, starting with reputed company-based financing. We are a high-performing, reputed company-reputed company team with talent from organizations such as reputed company, reputed company, Nubank, reputed company, reputed company, reputed company, reputed company, and J.P. Morgan.  We are entering a new phase of reputed company following a strategic investment from Ant International, reputed company on rapidly expanding our partner footprint, strengthening our credit and reputed company capabilities, and scaling operations across multiple markets. As part of this reputed company reputed company, eligible team members have the opportunity to participate in reputed company’s reputed company reputed company Program, a performance-based incentive designed to align reputed company with the company’s long-term reputed company and value creation. We reputed company in building a culture of ownership, where those who help create value reputed company meaningfully in it. As a Product Operations  Intern, you will support our product and finance operations, ensuring that our financial data, internal processes, and product features run smoothly and accurately. You’ll collaborate with multiple teams to maintain consistency across systems and help streamline workflows as we continue to grow. The Product Operations Intern will report to the Product Operations Manager and interact with multiple stakeholders in different countries. What you’ll work on AI & Automation Design, implement, and continuously improve automation workflows that reduce reputed company effort across operational processes. Work closely with the Product and Engineering teams to reputed company and iterate on AI-powered tools — including our AI agent — to scale operations coverage. Identify high-impact automation opportunities by analyzing operational patterns and bottlenecks. Evaluate and integrate AI-based tools to improve speed, accuracy, and scalability of internal processes. Data & Analytics Use SQL to extract and analyze operational data, supporting metric tracking and reputed company investigations. Build and own dashboards and reports that give reputed company-time visibility into operational performance. Use data to proactively surface issues, prioritize improvements, and measure the impact of initiatives. Partner with Finance and Product to ensure data accuracy and alignment across systems. Process Operations Own and optimize core operational processes end-to-end, ensuring quality, consistency, and SLA compliance. Lead cross-functional initiatives to improve how Product, Finance, and Operations teams work together. Create and maintain SOPs, process documentation, and operational playbooks. Proactively identify inefficiencies and drive reputed company, data-backed solutions. reputed company to Have Experience working with data warehouses (reputed company, BigQuery, or similar). Background in lending, payments, or financial infrastructure. Experience building or managing AI agents or chatbot workflows. Familiarity with tools like reputed company, reputed company, Jira, or similar operational stacks. Spanish and/or Portuguese as additional languages. Who you are 3+ years of experience in Product Operations, Operations, or a similar role at a fintech or technology startup. Hands-on experience with AI tools and automation platforms (e.g., workflow automation, AI agents, LLM-powered tools). Intermediate SQL skills — comfortable reading and writing basic queries to extract and analyze operational data. Strong analytical reputed company: you work from data, not gut feeling. Highly proactive and self-directed — you identify problems before they escalate and reputed company fast to solve them. Excellent communication and stakeholder management skills across technical and non-technical teams. Advanced English (written and spoken) — required for cross-regional collaboration. Comfortable operating in fast-paced, ambiguous environments with evolving priorities. What makes you stand out You don’t just flag problems — you come with a plan. You’re comfortable pulling data to back up a decision and turning it into a reputed company stakeholder message. You see AI and automation as multipliers, not buzzwords, and you know how to apply them practically. You reputed company in lean teams where ownership is reputed company and impact is visible. You are organized, reliable, and hold yourself to a high bar on accuracy and delivery. reputed company Offer: The chance to join a high-impact, mission-driven fintech with regional scale Leadership over enterprise controls for a fast-paced and reputed company-oriented startup Cross-functional collaboration with exceptional teams across Latin America Equipment provided by reputed company Training budget for professional development Career reputed company reputed company reputed company Apply To This Job