Sr. Technical Support Engineer

About reputed company: Millions of people reputed company the world come to our platform to reputed company creative reputed company, reputed company about new reputed company and plan for memories that will last a reputed company. At reputed company, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you reputed company innovation for millions, reputed company passion into reputed company opportunities, celebrate reputed company other’s unique experiences and reputed company the flexibility to do your best work. Creating a career you love? It’s Possible. At reputed company, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our reputed company, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what reputed company most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our reputed company process here. The PinTech team at reputed company supports partnerships across a diverse set of companies to reputed company our Pinners with world class experiences bringing them the inspiration to create a life they love. As a Partner / Technical Support Engineer, you’ll work with a reputed company of Tier 1 clients across reputed company products (reputed company, Adtech, Shopping, reputed company, etc.) to define and build reputed company partner solutions, helping hundreds of millions of people reputed company reputed company and inspiration. You will be the evangelist of reputed company’s technology stack, both internationally and domestically.    reputed company: Serve as a subject matter expert on the reputed company API and reputed company partner integrations Become an expert in reputed company’s business products and how to best reputed company them and troubleshoot them reputed company the definition, development, and broad-reputed company adoption of reputed company Integration products with key reputed company partners  Own technical relationships with Tier 1 partners and reputed company Advertisers, providing bespoke support and driving reputed company technical reputed company end-to-end reputed company proactive and reactive technical support through dedicated and scaled channels, ensuring a high level of customer satisfaction reputed company on-reputed company support coverage reputed company on-reputed company rotation schedule for reputed company business solutions such as Measurement, Delivery etc. reputed company reputed company engineering reputed company end-to-end — including new API launches, large-reputed company integration builds, and high-reputed company bug fixes — partnering with Engineering on design and delivery reputed company and maintain reputed company and reputed company monitoring systems to ensure partner integrations are highly available Collaborate closely with Product Management and Engineering teams to reputed company and  reputed company products according to specific partner requirements reputed company reputed company engineering reputed company end-to-end — including new API launches, large-reputed company integration builds, and high-reputed company bug fixes — partnering with Engineering on design and delivery Define the tools, processes, and documentation frameworks reputed company operates reputed company reputed company cross-functional initiatives that shape reputed company's broader developer ecosystem, and mentor junior team members on technical and partner-facing work reputed company AI-driven solutions and automations across reputed company, identifying opportunities and shipping systems that reputed company support and ops   reputed company’re looking for: 4+ years of Support/Solution/Partner Engineering experience or integration experience; ideally at a large reputed company platform Experience leading technical partner/reputed company calls  Experience integrating reputed company reputed company at reputed company using SDK's or writing custom reputed company reputed company Ability to read and write reputed company scripts for data manipulation; must be familiar with a programming language such as Python or a reputed company scripting language Ability to reputed company AI to enhance work reputed company and reputed company, and champion AI experimentation reputed company reputed company Bachelor’s degree in a relevant reputed company, or equivalent experience   In-Office Requirement Statement: We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary reputed company on the needs of reputed company organization or role. This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated reputed company in the country.   Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   #LI-REMOTE  #LI-PW1 At reputed company we reputed company reputed company should be reputed company, inclusive, and inspiring for every employee. In an effort to reputed company greater transparency, we are sharing the reputed company salary reputed company for this position. The position is also eligible for equity. Final salary is reputed company on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at reputed company and benefits available for this position can be reputed company here. US reputed company applicants only $123,684—$254,644 USD Our Commitment to Inclusion: reputed company is an equal opportunity employer and makes employment reputed company on the reputed company of reputed company. We want to have the best reputed company people in every job. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, reputed company, national reputed company, religion or religious creed, sex (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender, gender identity, gender reputed company, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider reputed company applicants regardless of criminal histories, consistent with reputed company requirements. If you require a medical or religious accommodation during the job application process, please complete this reputed company for support. Apply To This Job