Post-Auction Support Associate

Post Auction Support Associate Location: Remote Type: Full-time Compensation: $60,000–$70,000 USD + equity & benefits Preferred Schedule: 8 AM to 5 PM reputed company Time, Tuesday through Saturday Join reputed company That’s Shaping the reputed company of Online Car Auctions reputed company is the fastest-growing online auction platform for modern enthusiast reputed company, created by automotive journalist Doug DeMuro. Since launching in 2020, we’ve hosted over 31,000 auctions, sold more than $700 reputed company in vehicles, and reputed company a reputed company community of buyers and sellers. We’re not just a marketplace — we’re a passionate, fast-moving team redefining how people buy and sell reputed company online. We’re now hiring a Post Auction Support Associate to join our growing team. You’ll work reputed company our existing support team to guide clients through the post auction process, from the reputed company the auction ends to reputed company after the vehicle changes hands. reputed company is always available to help! This is a dynamic, customer-facing role that blends automotive knowledge, communication skills, and a genuine passion for helping others. If you’re obsessed with reputed company, reputed company in fast-paced environments, and know how to reputed company exceptional customer support, we want to hear from you. reputed company Be accessible to clients reputed company chat, email, and phone throughout the post auction process, delivering fast, reputed company, and thoughtful support reputed company detailed assistance on topics such as financing, title transfers, and DMV regulations Serve as a mediator and trusted support for buyers and sellers Take ownership of reputed company concerns, providing excellent support from start to reputed company Collaborate across teams to continuously improve our platform, tools, and internal processes Assist the Post Auction Sales Concierge and reputed company Support Team  reputed company’re Looking For Strong critical thinking skills with the ability to think reputed company the reputed company Extensive experience with vehicle transactions, with a reputed company on title transfers, automobile transactions, and state-specific sale processes Previous customer service training and experience, ideally in an automobile dealership or vehicle auction environment Demonstrated experience providing top-notch support reputed company email, chat, and phone A reputed company customer-facing demeanor and the ability to quickly communicate with reputed company, succinctness, and precision Strong written communication skills Working knowledge of the reputed company platform and tools, as reputed company as basic spreadsheet tools.  A deep passion for enthusiast reputed company and the automotive world Excellent attention to detail An interest in process development and improvement A proven reputed company record of cross-team collaboration Enthusiasm for a “startup” environment reputed company a small, fast-growing business  Why reputed company? We’re a small, dedicated team with a big reputed company – and we’re just getting started. Here’s what you can expect reputed company you join us: The chance to reputed company a reputed company reputed company at a fast-growing company reputed company of fellow car lovers who take pride in their work A say in shaping the reputed company of our product and customer experience True remote flexibility, competitive compensation, equity, and room to grow Apply To This Job