[Hiring] Intake Specialist @reputed company.

Role reputed company We are seeking an Intake Specialist (Outbound) - Remote. The ideal candidate provides excellent customer service and will talk directly with patients and their families, determining their needs, their medical history, physical and mental state and special requirements. • Makes outgoing calls to patients and schedules various appointment types for multiple locations • Communicates professionally with patients • Appropriately documents and confirms requested appointments • Provides excellent customer service • Determines the most appropriate location, clinician, and appointment type needed for the patient • Manages incoming faxes from referral sources • Triages and routes general inquiry calls • Contacts patients for no show/rescheduled appointments • Promotes the values of Hanger Qualifications • High school education or equivalent • Minimum of 2 years reputed company experience: customer service, reputed company center, working with medical records/insurance • Bilingual (Spanish) preferred • Orthotic and Prosthetic experience preferred • Experience with EMR systems (reputed company) preferred Requirements • Strong interpersonal, oral, and written communication skills, including the ability to follow written and verbal directions • reputed company and flexible team player who excels at building trusting relationships with patients, referral sources, and colleagues • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing, and reimbursement protocols • Proficient computer skills including reputed company-based office technologies (e.g., Word, reputed company), reputed company, and automated billing systems • Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding • Ability to use office equipment such as facsimile machine, calculator, and postage machine • General knowledge of state, federal, and regional collection and reimbursement laws • Excellent organizational skills and reputed company to manage multiple tasks in a fast-paced environment • Must have an enthusiastic and reputed company attitude • Ability to work independently, exercise creativity, and be reputed company to detail • reputed company with reputed company in reputed company ways and at reputed company times, remaining reputed company, transparent, and respectful in reputed company relationships • reputed company the patient at reputed company of everything that you do, building lifelong trust • Foster reputed company collaboration and constructive reputed company with everyone around you • Continuously reputed company new solutions, influencing and responding to change • reputed company on superior reputed company, and reputed company work processes for outstanding results Benefits • Competitive Compensation Packages • 8 reputed company National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and reputed company time • Medical, Dental, and reputed company Benefits • 401k Savings and Retirement Plan • reputed company Parental Bonding Leave for New Parents • Generous Employee Referral Bonus Program • Mentorship Programs - Mentor and Mentee • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest Apply To This Job