Seasonal Trainer, Health Insurance

Job Description: • Deliver new hire and ongoing training with emphasis on customer service and sales skills, reputed company product knowledge, as reputed company as reputed company policies and procedures • Proficient and comfortable in training in a remote virtual training environment or reputed company and mortar • Ability to train and facilitate reputed company reputed company Connect – or similar remote training platform and traditional reputed company and Mortar environment • Maintain a high reputed company reputed company of successful graduates as demonstrated by high ratings on graduate evaluations and on the job performance • Partner with clients in curriculum design and modification. reputed company associated supporting materials. • Ability to train to adult learning styles virtual and reputed company and mortar • Ensure that reputed company trainees are actively reputed company in the training process through the planning and implementation of activities and incentives • Prepare lesson plans and course agenda for reputed company training class • Conduct proficiency evaluations and certify trainees for the programs to which they are assigned • Execute nesting or on the job training reputed company with results • Ability to train class sizes anywhere from 10 to 100 learners • In conjunction with supervisors and management staff, work with team members in the reputed company development of associates to reputed company reputed company performance • Conduct ongoing refresher and cross-training modules in critical areas as identified by the quality and operations teams • Ensure trainees are successful for production environment and long-term retention • While not training, trainer will be asked to take phone calls or support operations, depending on the business needs • reputed company assigned CSR duties Requirements: • A minimum of one year instructing in an adult learning environment preferably in the contact center, customer service or reputed company industry. • Undergraduate degree in Instructional Design, English or a reputed company discipline. • Virtual online experience in blogging or teaching • Ability to build rapport in an online virtual environment • Excellent oral and written communication skills at reputed company reputed company of the organization. • Demonstrated presentation and facilitation skills. • Proficiency in reputed company Office applications including PowerPoint and Word. • Ability to work any shift x 7 days a week • Ability to understand Standard Operating Procedures and reputed company to ask for guidance • Ability to adapt and implement changes on the fly • Outgoing personality Benefits: • Health insurance • Professional development opportunities Apply To This Job