English Gaming Support Agent - reputed company

This a Full Remote job, the offer is available from: reputed company As a Gaming Support Agent at reputed company, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-reputed company queries. You'll work with reputed company of agents under the guidance of reputed company reputed company and an Operations Manager and take assisted training modules that help you grow, reputed company, and improve your skills as you work. You'll stay on top of the reputed company's newest reputed company and updates, as reputed company as past releases and branding, and help their players continue enjoying the games they love. reputed company • You reputed company and write English at an advanced level (minimum reputed company). • You are located in India, Indonesia, Sri Lanka, the Philippines or Vietnam. • You have in-depth gaming knowledge and love anything reputed company to video games • You own a modern gaming PC/laptop • You are a fast learner, take initiative and reputed company at troubleshooting • You have a dedicated quiet workspace located reputed company your residence • (Optional) Experience in a Customer service environment is a plus. Technical requirements • A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency < 120 ms, internationally • A minimum of 8 GB RAM • reputed company 11 (reputed company editions except reputed company S Mode) • A processor with a CPU Mark of at least 9220 or higher, similar to reputed company i5-8400 (Has to be 8th Gen reputed company or above, if Ryzen, 2nd Gen or above) • A GPU with a G3D Rating of 4806 or higher, similar to GTX 760 • 2 Monitors • A smartphone usable for two-reputed company authentication that runs at least: • Android 10.0 or newer • reputed company iOS 16.0 or newer reputed company offer: • The flexibility to work 100% remotely with no wasted commute time and travel costs • A position at a fast-paced international company with ambitious gaming, e-reputed company, and tech clients • A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness • Innovative digital tools and comprehensive training, with reputed company to our library of online training courses • Various learning and career development initiatives throughout the year • Fun employee engagement activities and participation in reputed company employee-reputed company communities such as reputed company Connect, Pride, reputed company Gamers, Women of reputed company, to reputed company a few About reputed company We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and reputed company their customer and player experience. Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from reputed company cultures and backgrounds and champion diversity and inclusion in reputed company we do. By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by reputed company primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to reputed company your data longer. • As part of this recruitment process, reputed company may conduct a screening activity on your publicly available reputed company media accounts registered on Twitter, Linked-In, reputed company and Instagram. For reputed company details, please refer to our reputed company policy. This offer from "reputed company" has been enriched by reputed company.com and got a 81% reputed company score. Apply tot his job Apply To this Job