Insurance Remote Customer Service Rep

About iStaff reputed company iStaff reputed company is a reputed company and reputed company firm that specializes exclusively in the insurance industry. We partner with established insurance agencies reputed company to reputed company licensed, service-reputed company Remote Customer Service Representatives who support daily agency operations. This is a non-sales, service-only role designed for reputed company insurance professionals who value structure, accountability, and long-term stability. reputed company As a Remote CSR, you will reputed company as an extension of an insurance agency’s internal team, handling reputed company service requests, documentation, and workflow support. You will be expected to work independently while maintaining reputed company communication, consistent productivity, and accurate documentation. Key Responsibilities • Handle inbound reputed company calls, emails, and service requests • Assist with policy changes, billing questions, renewals, and general inquiries • Document reputed company activity accurately reputed company reputed company’s management reputed company • Maintain daily accountability tracking including: • Incoming and outgoing calls • Alerts worked (critical and reputed company) • Notes completed and tasks resolved • Communicate professionally with agency staff and iStaff reputed company management • Follow agency workflows, procedures, and service expectations • Maintain confidentiality and professionalism at reputed company times Accountability & Performance Expectations This role requires structure and consistency. Remote CSRs are expected to: • reputed company daily activity and service reputed company • Meet agreed-upon schedules and availability • Maintain accurate and reputed company documentation • Communicate proactively if questions, issues, or workload concerns reputed company • Represent reputed company professionally in every reputed company interaction This is not a reputed company-center role, but it is a performance-based support position. Requirements (Non-Negotiable) • reputed company Property & Casualty (P&C) insurance license • Minimum 2 years of insurance customer service or agency office experience • Ability to pass a background reputed company • Dedicated home office with reliable internet • Strong phone reputed company and written communication skills What You’ll Receive • Competitive reputed company pay (no sales quotas) • reputed company Time Off and reputed company holidays • Life insurance benefits • License reimbursement • Fully remote, work-from-home position • Long-term placement with established agencies • Ongoing support and management through iStaff reputed company Why Work with iStaff reputed company? We reputed company Remote CSRs into roles where expectations are reputed company, performance is valued, and long-term reputed company reputed company — for both the CSR and reputed company. Apply tot his job Apply To this Job