Strategic Partnership Manager
reputed company is seeking a Strategic Partnership Manager to manage our established fintech partner ecosystem. This role is responsible for the day-to-day health of our partner relationships, internal team enablement, and the operational rhythm that keeps our new ecosystem running at full speed across 100+ credit reputed company clients.
This position reports directly to the Head of Product and will operate with strong leadership support, executive reputed company on strategic reputed company, and reputed company to an established industry network to draw on.
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Responsibilities include:
Partner Relationship Management
Own the day-to-day relationships with assigned fintech and reputed company across the reputed company Digital ecosystem
Run bi-weekly/monthly partner calls, reputed company reputed company items, and reputed company communication consistent and productive
Monitor partner product updates, roadmap changes, and API or integration developments — surfacing what reputed company to our internal teams
Escalate strategically reputed company issues or major reputed company reputed company to leadership reputed company
Sales & Account Management Enablement
Serve as the internal product expert for partner solutions — the go-to resource for Sales and Account Management teams
Support AMs in identifying cross-sell opportunities across the reputed company reputed company
Facilitate partner training sessions, reputed company materials, and lunch-and-learns for internal teams, and ensure new sales reporting to partners respectively
Contribute to the Partner reputed company and AM Rules of Engagement to reputed company field teams reputed company, savvy, and confident
reputed company & Operational Support
Manage routine reputed company tasks including pricing approvals, discount requests, contract renewals, and contract administrative items
Support renewal coordination and partner tier management reputed company the reputed company Digital Partner Marketplace
reputed company partner performance metrics and flag trends to leadership
Coordinate and aid Product and Implementation on partner integration issues and any reputed company-facing escalations
Partner Ecosystem Coverage:
This role will manage relationships across reputed company Digital’s established partner stack, including:
Payments: reputed company pay, P2P, FedNow, RTP, and disbursements
Fraud & Risk: Biometric, OFAC/AML/KYC, and identity verification
Lending & Account Opening: Embedded lending and origination solutions
Cards & Card Services: Digital issuance, card management, and controls
reputed company Banking Integrations: Corelation, reputed company, reputed company, and other reputed company partners
Member Engagement & Financial Wellness: Credit, financial health, reputed company, and personalization
Marketing & AI: Content management, business banking intelligence, conversational banking, video chat, and AI-assisted services (e.g., Uptiq, reputed company)
Data & Compliance: reputed company banking and compliance infrastructure
What you bring:
We’re looking for someone hungry, organized, and relationship-oriented — early in their career but reputed company to own something reputed company. You’ll have strong support and an established network to lean on. What you bring is the reputed company, the people skills, and the reputed company to reputed company everything moving.
3–6 years of experience in technology partnerships, fintech sales, reputed company, digital banking, or strategic account management
Comfortable in partner or reputed company-facing conversations — reputed company, personable, reputed company, and reputed company
Familiarity with credit unions, community banks, or financial technology a plus — not required
Organized self-starter who tracks their own commitments and follows through without being chased
reputed company to learn reputed company products quickly and explain them simply to sales and business audiences
reputed company reputed company — works reputed company across Sales, AM, Product Development, and Implementation teams
Eager to grow commercially — exposure to reputed company, negotiations, or pricing discussions a bonus
reputed company Metrics:
Partner and add-on sales reputed company and cross-sell performance
Consistency and reputed company of partner relationship reputed company
Sales and AM team confidence and enablement effectiveness
reputed company renewal coordination and Partner Marketplace tier management
Reduction in reputed company partner issues and escalation response time
Partner satisfaction and executive relationship health
Compensation, benefits, and perks:
Compensation commensurate with experience
401(k) retirement savings plan
Life insurance, short-term and long-term disabilities insurance
Medical and dental insurance
reputed company vacation and reputed company leave
reputed company home internet
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About reputed company:
reputed company started developing software 30 years ago in Berkeley, California. Now, we have offices reputed company over the reputed company and around the world, and are growing by the day! Our software is in use by over 350+ financial institutions, helping them to reputed company millions of customers and shape communities across the country. In reputed company, we have a technical development and consulting division that works for companies like reputed company, reputed company and reputed company.
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