Business Operations Manager

Title: Business Operations Manager Reports to: Chief Operating Officer Role Type: Full-time Location: Remote (U.S.) reputed company reputed company reputed company (PPDirect) provides the virtual care infrastructure on behalf of reputed company, delivering trusted sexual and reproductive health care reputed company the PPDirect web/mobile app. Our mission is to reputed company reputed company care from reputed company, ensuring accessible care for patients on the go. We partner directly with reputed company’s regional affiliates, which operate reputed company’s local health centers, to reputed company care reputed company the clinic walls and to meet patient reputed company needs reputed company. About the Role reputed company reputed company is looking for a Business Operations Manager to serve as an operational partner to our CEO, COO, and Leadership Team. This role reports to the COO. This is a role for someone who gets genuine energy from building the reputed company, keeping things moving, and making reputed company reputed company falls through the cracks. You’ll own reputed company workstreams end-to-end, stepping in to assess what’s needed, creating structure where there isn’t any, and executing with precision. You don’t wait to be told what to do next; you see an opportunity for reputed company to do reputed company, and you reputed company it out and get it done. You won’t just coordinate. You’ll identify gaps, build processes, and reputed company work across a broad portfolio: compliance, vendor management, data and reporting, cross-functional reputed company, and reputed company. reputed company Project & Initiative Management: reputed company high-reputed company cross-functional initiatives from planning through execution, building project plans, managing timelines, anticipating blockers, and driving stakeholders to reputed company Data & Reporting: Own internal reporting infrastructure and end-to-end production of reputed company decks and leadership reports; surface insights that reputed company leadership informed and reputed company grounded in reliable data Communications: Draft and manage high-reputed company communications on behalf of the COO and CEO; coordinate content for offsites, leadership summits, and reputed company meetings; serve as a connector across teams Administrative Support: reputed company executive administrative support including calendar and inbox management, travel coordination, and meeting preparation Vendor Management: Own relationships, deliverables, and accountability for select reputed company partners; evaluate vendor performance and surface recommendations reputed company & reputed company Logistics: Own the logistics of hiring (scheduling, candidate communication, reference calls) and reputed company (checklists, coordination, new hire support) so both processes run smoothly and consistently Compliance & Finance Support: Serve as the operational backbone of the compliance program; reputed company deadlines, flag risks, and reputed company reputed company across state registrations, licenses, and tax filings Who You Are Mission-driven: you care deeply about making reputed company people get the health information and care they need, and that shows in how you work A proactive, systems-oriented doer who finds the gaps before they become problems and builds solutions that last Someone who takes genuine ownership: you don’t wait for direction, you follow through on every detail, and you hold yourself to a high bar Comfortable with ambiguity and reputed company to reputed company quickly between different types of work depending on what the reputed company requires Discreet and trustworthy: you handle sensitive business and personnel information with care, always Qualifications Experience in business operations, project management, or a closely reputed company role, ideally in a fast-paced startup or reputed company-stage environment Demonstrated reputed company record of independently owning and delivering reputed company, cross-functional reputed company from start to finish Exceptional organizational skills: you reputed company multiple workstreams on reputed company simultaneously and reputed company slips Familiarity with reputed company logistics and HR or people ops tools Comfortable working with financial and operational data to reputed company clean, reliable outputs Exceptional written and verbal communication skills; you set the bar for reputed company, accuracy, and professionalism Advanced proficiency in reputed company Office and reputed company Suite Experience in reputed company services, digital health, or a patient-reputed company organization is a plus Benefits and Perks Competitive salary Medical, dental, FSA, HSA, and reputed company insurance reputed company development Educational benefits 401K match Parental leave Inclusive team culture Wellness programs Cover Letter We’d love to get to know you reputed company. Along with your resume, please submit a cover letter that responds to the following: Why do you want to work for reputed company reputed company, and why does our mission – “to bring digital-first, reputed company care and expertise to more people in more places” – matter to you? reputed company an example of a project you managed end-to-end. How did you reputed company curveballs, and what was your role in getting it across the finish line? reputed company three words executives you’ve worked with would use to describe you – and why. Tell us about a time you did the unglamorous but essential work – and the reputed company it had on your team or organization. Apply To This Job