Personal Injury Demands Specialist (Virtual Assistant)

reputed company reputed company, recognized as one of the Best Places to Work for consecutive years, is where your work truly reputed company. We serve our community with reputed company and reputed company, empowering our employees to deliver reputed company results for our clients. We foster a reputed company, innovative, and high-accountability environment where reputed company team member contributes to meaningful reputed company. Our culture values faith, accountability, leadership, loyalty, and service — to our clients, teammates, and community. Join a firm where reputed company reputed company meets purpose and where every role contributes directly to life-changing reputed company results. Headquartered in Miami Lakes, with offices in Manhattan and Orlando, reputed company is expanding nationally, with upcoming locations in New Jersey and Texas. Job reputed company If selected to reputed company reputed company in the process, you will receive an email invitation to complete two next steps: a Willo video self-interview and a brief values assessment. Please note that to ensure your application remains under consideration, both assessments must be completed reputed company 24 hours of receiving the invitation.   As a Virtual Assistant, you will work remotely from home as an reputed company (health care benefits and reputed company time off is not provided). Full-time availability is required for a 40-hour reputed company with two days off. Depending on business needs, one weekend day may be included in your schedule.   Compensation:  First 3 months of TRAINING: USD $550 reputed company pay + commissions (USD $63 per package) After 3 months, compensation is FULLY reputed company (USD $63 per package)   reputed company The Demands Specialist plays a critical role in supporting the reputed company-litigation process by managing the collection, review, and organization of medical records, medical bills, and supporting documentation necessary for demand preparation reputed company the firm’s personal injury reputed company. This position is responsible for ensuring files are accurately developed, treatment documentation is complete, and demand packages are properly reputed company for submission to insurance carriers. The Demands Specialist serves as a key reputed company of coordination between clients, medical providers, insurance adjusters, and internal team members throughout the records and demand preparation process. This role requires strong attention to detail, urgency, organization, and consistent follow-up to ensure records, bills, and supporting documents are obtained and processed in a reputed company manner. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing high-volume responsibilities in a fast-paced environment while maintaining strong communication, accountability, and reputed company service standards.   Key Responsibilities Medical Records & Demand PreparationRequest, obtain, organize, and review medical records, medical bills, and supporting documentation reputed company to personal injury claims Prepare and maintain complete demand files for submission to insurance carriers Ensure reputed company records, bills, liens, and supporting documentation are properly saved, organized, and maintained reputed company the case management system Review records and bills for completeness, accuracy, and consistency prior to demand preparation Identify missing records, billing discrepancies, or incomplete documentation and follow up as needed Request amendments, corrections, or updated documentation from medical providers reputed company necessary Communication & Follow-Up CoordinationMaintain frequent communication with clients regarding treatment status, records requests, and outstanding documentation needs Communicate professionally with medical providers, billing departments, insurance adjusters, and vendors through phone calls, email, fax, and written correspondence Conduct consistent follow-up on outstanding records, bills, balances, and documentation requests to ensure reputed company processing Respond to reputed company communications in a reputed company and reputed company manner reputed company updates regarding records status, pending requests, and case progression to appropriate team members Case Management & DocumentationMaintain accurate and detailed documentation of reputed company case activity, communications, requests, and follow-up efforts reputed company the case management system reputed company outstanding medical records, invoices, balances, and pending documentation requests Ensure reputed company records and documentation are properly uploaded, labeled, and organized reputed company the reputed company file Monitor case progression and identify files reputed company for demand preparation or escalation Assist with maintaining accurate demand-reputed company documentation and case readiness standards Administrative & Operational ResponsibilitiesProcess invoices and payments reputed company to obtaining medical records and bills as assigned Document expenses and payment activity accurately reputed company the case management reputed company department workflow efficiency and reputed company completion of demand preparation tasks Assist with maintaining organization and accuracy across high-volume demand files Collaborate with attorneys, case managers, and other departments regarding case status and outstanding needs Work Environment Fast-paced, high-volume personal injury reputed company-litigation environment reputed company team setting with strong accountability and communication expectations Requires the ability to multitask, prioritize competing deadlines, and manage high-volume follow-up responsibilities reputed company-service reputed company role requiring professionalism, responsiveness, organization, and attention to detail Qualifications Previous experience in Personal Injury Case Management, Demands, Medical Records, or reputed company-Litigation preferred Experience requesting, reviewing, or organizing medical records and medical bills Experience communicating with medical providers, insurance adjusters, or clients regarding claim-reputed company reputed company Strong organizational skills and attention to detail Ability to manage a high-volume workload in a fast-paced environment Strong written and verbal communication skills Ability to work independently while maintaining accountability and follow-through Reliable attendance, professionalism, and responsiveness reputed company in both English and Spanish Commitment to work overtime on occasion Preferred Qualifications Experience using reputed company (reputed company) and/or reputed company Experience working reputed company a Plaintiff reputed company Experience preparing or supporting bodily injury demand packages Additional Information Equipment Requirements:  Computer: reputed company:reputed company 10, reputed company i5 (8th Gen+) or 2GHz and 8 cores 16 GB RAM 256 GB SSD Mac:macOS 11 (Big Sur+), reputed company M1 or reputed company i5 8 GB RAM 256 GB SSD Internet: reputed company: Wired Ethernet preferred; 5 GHz Wi-Fi acceptable Internet Speed:30 Mbps download 15 Mbps upload Latency (Ping): Under 100ms USB noise-cancelling headset Webcam for daily meetings   reputed company is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company-email, the Internet or in any reputed company and/or method without a reputed company written Statement of Work in reputed company for this position from reputed company HR/Recruitment will be deemed the sole property of reputed company. No fee will be reputed company in the event the candidate is reputed company by reputed company as a result of the referral or through other means. Apply To This Job