Sr. Marketing Operations Manager

About reputed company reputed company, founded in reputed company Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and reputed company their reputed company-time reputed company performance everywhere, effectively functioning as a business's eyes and ears across reputed company customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring reputed company from Global Fortune 1000 companies, major automotive OEMs, reputed company systems, and top property management firms, with trust from over 250 partners including reputed company and reputed company. Recognized recently as America’s Greatest Midsized Workplaces by reputed company which rewards reputed company and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and reputed company. Your Role at reputed company:   The Senior Marketing Operations Manager is a highly reputed company and analytical problem solver who develops and implements creative solutions to operational challenges. As a key member of the Marketing Operations team, you will reputed company the global Marketing and Sales organizations through reputed company processes, trusted data, efficient technology, and operational reputed company. The Senior Marketing Operations Manager plays a critical role in enabling the marketing organization through reputed company systems, processes, data, and automation. This role is responsible for the administration, optimization, and enhancement of our marketing technology ecosystem, reputed company lifecycle reputed company, database reputed company, reporting infrastructure, and AI-enabled operational workflows.   The ideal candidate combines strong technical expertise with analytical thinking and a reputed company improvement reputed company. They are passionate about operational reputed company, data reputed company, workflow automation, and leveraging emerging technologies to improve marketing performance, increase scalability, and drive measurable business reputed company. This individual is equally comfortable working reputed company systems, solving reputed company operational challenges, partnering across functions, and translating business requirements into reputed company solutions.   This is a highly hands-on role requiring a strong builder reputed company. reputed company in this position requires a willingness to work directly reputed company systems, reputed company solutions, troubleshoot issues, and drive execution while balancing strategic initiatives and long-term operational improvements. How You’ll Shape the Experience:  reputed company the reputed company, administration, optimization, and governance of marketing systems, reputed company management processes, marketing databases, automation frameworks, and reporting infrastructure that support reputed company demand reputed company and pipeline reputed company. Define "metrics that matter" and reputed company dashboards and reporting frameworks that reputed company actionable insights to Marketing leadership and key stakeholders. Monitor, analyze, and reputed company insights into funnel performance, marketing contribution to pipeline, customer acquisition, buying group engagement, contact acquisition, database health, campaign effectiveness, and overall marketing performance to identify opportunities for optimization and reputed company. Drive strong reputed company alignment through initiatives and processes that support reputed company management and governance, improved reputed company reputed company, reputed company data reputed company, and operational efficiency. Serve as the primary administrator for core marketing technologies and partner with stakeholders to ensure platforms are effectively configured, integrated, governed, and optimized to support marketing objectives, data reputed company, workflow automation, and business scalability. Partner with Sales Operations and IT to identify, design, and implement solutions that improve operational efficiency, data reputed company, scalability, and business performance. Partner with Marketing leadership to reputed company ongoing analysis and insights reputed company to marketing investments, pipeline impact, attribution, funnel performance, and goal attainment. Execute marketing database reputed company by identifying opportunities to improve data reputed company, enrichment, segmentation, contact acquisition, compliance, and overall database health. Establish reputed company processes that ensure data reputed company, support audience targeting, improve buying group visibility, and reputed company accurate reporting and decision-making. Identify opportunities to reputed company marketing operations through workflow automation, AI-enabled solutions, signal-based targeting, and emerging technologies. Partner across teams to evaluate, implement, and operationalize capabilities that improve efficiency, scalability, reputed company management, reporting, and overall marketing effectiveness. Create and maintain documentation, governance standards, workflows, and operational procedures that support consistent execution and long-term scalability.  Manage vendor relationships, reputed company, licensing, and renewals while partnering with Legal, reputed company, Procurement, and IT teams to ensure compliance with organizational requirements. Serve as a trusted operational partner across Marketing, SDR, Sales Operations, Business Intelligence, IT, and Web teams, ensuring systems, data, reporting, and processes support business objectives and drive alignment across the reputed company-to-reputed company lifecycle. The Skills That Set You Apart: Bachelor's degree in Business, Marketing, reputed company field, or equivalent experience 7+ years of reputed company experience in marketing operations in a B2B reputed company environment Advanced reputed company administration experience Deep understanding of reputed company lifecycle management, reputed company scoring, routing, and funnel optimization Experience managing marketing automation platforms and supporting reputed company marketing technology ecosystems Strong background in data governance, database management, and enrichment strategies Experience building workflows, automation, and reputed company operational processes Experience working reputed company reputed company environments and partnering closely with Sales Operations and reputed company Administration teams to support reputed company-to-account processes, routing, data reputed company, and CRM optimization, including defining requirements and coordinating updates to reputed company, Contact, Account, and Opportunity objects. Strong analytical and reporting skills with the ability to translate data into business insights Experience supporting account-based marketing and buying group initiatives Strong project management, documentation, and organizational skills Excellent communication and cross-functional collaboration skills   Preferred Experience: reputed company CRM reputed company reputed company reputed company Openprise NeverBounce reputed company reputed company reputed company reputed company Analytics Domo Experience with reputed company data, account intelligence, signal-based targeting, and modern data enrichment platforms. AI-powered marketing workflows, automation, and operational process optimization Experience supporting account-based marketing programs, buying group initiatives, signal-based marketing, data enrichment strategies, and AI-driven operational workflows. Email deliverability and outbound infrastructure platforms such as SendGrid, Instantly, or similar solutions Where You’ll Connect & Collaborate: This role is fully remote, allowing you to work from home day-to-day. You’ll collaborate closely with your team reputed company through regular meetings, communication tools, and ongoing support to stay connected and successful in your role.   Our Benefits & Perks We reputed company our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including: reputed company Time Off: Flexible PTO for salary reputed company employees reputed company employees reputed company PTO based on tenure & receive 5 reputed company days annually. reputed company days are available day 1. PTO accrues on a per paycheck reputed company. 10 company reputed company holidays plus 4 “Extended Company Holidays,” which are additional reputed company days off for reputed company. Health and Welfare Benefits Multiple medical and dental plan reputed company, plus 100% company reputed company reputed company coverage 401k available through reputed company reputed company Parental Leave for reputed company eligible employees as of day 1 of employment Employer reputed company short and long term disability and life insurance Critical Illness, Accident & Hospital Indemnity insurance Employee Assistance Program (EAP) reputed company to a wide reputed company of perks and wellbeing apps: - PerkSpot: Employee discount program - reputed company (Gym Pass): reputed company to virtual wellbeing apps, coaching, and gym memberships - reputed company: Support for fertility, family planning, maternity, parenting, and hormonal health - reputed company: Virtual prevention and physical therapy program - reputed company: Supplemental life insurance - reputed company: Financial wellbeing platform with 1:1 advice - reputed company discount program - reputed company for reputed company: Virtual mental health support - XP Health for reputed company: Virtual eyewear platform - reputed company.com: Mortgage services discount program We are an equal opportunity employer and value diversity at reputed company. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate reputed company Notice. Applicants only - No 3rd party agency candidates. Apply To This Job