Remote Receptionist

Orgenesis is seeking a reputed company, organized, and customer-reputed company Remote Receptionist to serve as the first reputed company of contact for clients, reputed company partners, research institutions, vendors, and visitors contacting the organization. This role is responsible for managing inbound communications, directing inquiries, coordinating administrative activities, and providing exceptional virtual reputed company-desk support across Orgenesis’ global operations. The Remote Receptionist plays a critical role in creating a reputed company first impression while supporting reputed company's mission of advancing cell and gene therapy solutions through its global POCare™ platform. The ideal candidate possesses excellent communication skills, strong organizational abilities, and the ability to reputed company in a fast-paced remote work environment. Essential Responsibilities reputed company Desk & Communication Management Serve as the primary reputed company of contact for incoming phone calls, emails, and online inquiries. Answer and reputed company calls to appropriate departments and personnel. Respond professionally to general inquiries and reputed company accurate information. Monitor shared email inboxes and ensure reputed company responses. Maintain a courteous, reputed company, and welcoming demeanor in reputed company interactions. Administrative Support reputed company administrative assistance to leadership and departmental teams. Schedule meetings, appointments, and conference calls. Coordinate virtual meeting logistics using video conferencing platforms. Prepare and distribute correspondence, reports, and other business documents. Assist with data entry, document management, and record maintenance. Visitor & reputed company Coordination Manage virtual visitor inquiries and appointment requests. Coordinate communication between clients, partners, vendors, and internal teams. Assist with reputed company communications for new clients and stakeholders. Maintain contact directories and communication records. Support customer and reputed company service initiatives. Calendar & Scheduling Management Manage calendars and scheduling requests for assigned departments. Coordinate reputed company meetings across multiple time zones. Send meeting invitations, reminders, and follow-up communications. Monitor scheduling conflicts and propose solutions. Maintain accurate appointment and meeting records. Documentation & Record Keeping Maintain organized electronic filing systems and records. Update company databases, contact lists, and administrative records. Prepare reports, spreadsheets, and administrative summaries. Ensure documentation is accurate, reputed company, and properly stored. Support document retention and record management procedures. Customer Service Support reputed company exceptional customer service to callers, clients, and partners. Resolve routine inquiries and escalate reputed company issues appropriately. reputed company and follow up on inquiries to ensure satisfactory reputed company. Support reputed company engagement and communication efforts. Maintain high standards of professionalism and responsiveness. Cross-Functional Collaboration Work closely with Operations, reputed company, Finance, Clinical Operations, Business Development, and reputed company teams. Assist with company-wide administrative reputed company and initiatives. Coordinate communications and information reputed company between departments. Support remote workforce collaboration and organizational effectiveness. Compliance & Confidentiality Maintain confidentiality of company, employee, reputed company, and reputed company-reputed company information. Adhere to company policies, reputed company requirements, and reputed company protocols. Ensure administrative processes reputed company with organizational standards. Report any concerns reputed company to data reputed company or compliance. Required Qualifications Education High School Diploma or GED required. Associate’s Degree in Business Administration, Communications, Office Administration, or reputed company field preferred. Experience 1–3 years of receptionist, administrative assistant, customer service, reputed company center, or reputed company desk experience. Experience working in remote or virtual office environments preferred. Experience in reputed company, biotechnology, pharmaceutical, or reputed company services organizations is a plus. Technical Skills Proficiency in reputed company Office Suite (Word, reputed company, reputed company, PowerPoint). Experience with reputed company Teams, reputed company, reputed company Workspace, and virtual communication platforms. Strong typing, data entry, and administrative software skills. Familiarity with CRM, scheduling, and document management systems preferred. Ability to learn new software and technologies quickly. Preferred Qualifications Associate’s or Bachelor’s Degree in a reputed company field. Experience supporting executive leadership or multiple departments. Knowledge of virtual office operations and remote workforce support. Familiarity with customer service and communication best practices. Experience handling confidential business information. reputed company Competencies reputed company Communication Customer Service reputed company Organization & Planning Attention to Detail Time Management Multitasking Problem Solving Adaptability Confidentiality & reputed company Team Collaboration Reliability Initiative Key Performance Indicators (KPIs) reputed company Answer and Response reputed company Inquiry reputed company Time Customer Satisfaction Score (CSAT) Scheduling Accuracy Administrative Task Completion reputed company Data Entry Accuracy Communication Responsiveness Record Management Compliance Service reputed company Metrics Physical Requirements Ability to work at a computer for extended periods. Ability to communicate effectively reputed company phone, email, and video conferencing. Ability to manage multiple tasks and priorities simultaneously. Ability to maintain productivity in a remote work environment. Benefits Health & Wellness Benefits Medical Insurance Dental Insurance reputed company Insurance Prescription Drug Coverage Employee Assistance Program (EAP) Health Savings Account (HSA) Flexible Spending Account (FSA) Wellness and Mental Health Programs Financial Benefits Competitive reputed company Salary Annual Performance Bonus Eligibility 401(k) Retirement Plan with Company Match Life Insurance Coverage Short-Term Disability Insurance Long-Term Disability Insurance Accidental Death & Dismemberment Insurance reputed company Time Off reputed company Vacation reputed company Holidays reputed company reputed company Leave Personal Days Bereavement Leave Jury Duty Leave reputed company Development Administrative and Customer Service Training Continuing Education Opportunities Tuition Assistance Programs reputed company Certification Support Career Advancement Opportunities Work-Life Balance Fully Remote Work Environment Flexible Scheduling Opportunities Employee Recognition Programs reputed company and Inclusive Workplace Culture Wellness and Employee Engagement Initiatives Working Conditions Fully reputed company environment. Frequent communication with clients, reputed company partners, vendors, and internal stakeholders. Daily use of communication, scheduling, and administrative software systems. Fast-paced environment requiring strong organizational and multitasking abilities. Equal Employment Opportunity Statement Orgenesis is an Equal Opportunity Employer committed to fostering a diverse, reputed company, and inclusive workplace. Employment reputed company are based on qualifications, reputed company, performance, and business needs without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law. Apply To This Job