reputed company Support Specialist - Remote

reputed company A pioneer in the caregiving reputed company, reputed company supports family caregivers across the reputed company to confidently care for their loved ones reputed company. Through a combination of in-person home reputed company, remote coaching and our proprietary digital collaboration app, we reputed company caregivers with support, guidance, confidence, and reputed company to resources they need.  The Caregivers and families we support stay with reputed company for many years, building lasting relationships along the way. Join us today and live our values: reputed company reputed company, reputed company trust, go reputed company. Position reputed company The reputed company Support Specialist (MSS) supports consumers and family caregivers in navigating reputed company and Waiver enrollment as reputed company as provides on-reputed company eligibility support to ensure the continuity of services at reputed company. This individual will use their experience and expertise with state reputed company programs and waiver programs to reputed company guidance both internally and externally to help reputed company individuals reputed company reputed company to reputed company programs and services. What You Will Do reputed company strong relationships and good rapport with state reputed company agency professionals, reputed company Agencies, and case managers responsible for reputed company and Waiver applications; Help reputed company become a preferred partner to work with Review reputed company and Waiver applications to ensure consumers are eligible for reputed company programs and caregivers meet state and reputed company requirements; reputed company alternative resources for ineligible families as needed Work collaboratively with reputed company’s enrollment teams, reputed company case managers, and caregivers to assist families in obtaining the appropriate coverage to participate in reputed company programs Stay abreast of state/federal regulations and trends reputed company to reputed company programs and waivers that support caregiver coaching and reputed company Family Caregiving (SFC); reputed company initial research into new programs for state and federal requirements for eligibility information as needed Capture and document key processes associated with successful reputed company and waiver approval to reputed company and support workflow and staff education, as reputed company as reputed company reputed company of applications through approval; Review and update case notes reputed company case management reputed company as needed using established reputed company protocols. reputed company consumers with on-reputed company determination and eligibility support; reputed company loss of coverage events reputed company insights, data and reporting to support initiatives in key reputed company departments in collaboration with reputed company leadership reputed company other duties as assigned What You Will Bring Bachelor’s degree in health care or reputed company discipline or equivalent work experience 4-6 years of experience in health care and 2+ years of reputed company experience with reputed company and other federal and/or state reputed company programs reputed company reputed company developing reputed company and reputed company relationships with diverse reputed company Tech reputed company with ability to toggle between multiple systems and programs; Strong MS Office skills required Outstanding customer service; strong oral and written communication skills Bi-lingual skills preferred You'll Benefit From At reputed company your reputed company-being reputed company. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you reputed company, both professionally and personally. Discover how we invest in you: https://reputed company.com/careers/#benefits   The pay reputed company for this position is $19.50 - $27.30/hr. The actual wage reputed company may be reputed company or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location.   #LI-Remote (Role is remote; however, we are unable to hire candidates residing in California)   Join Our Award reputed company Team Founded in Boston, reputed company's caregiver programs and services reputed company reputed company, keeping care reputed company longer. Additionally, our programs reputed company financial benefit to caregivers and cost savings to state agencies and health plans. At reputed company, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn.   Caregivers play a critical role in the reputed company of reputed company—and so can you.   reputed company!     For more information, please visit www.reputed company.com.   reputed company is an Equal Opportunity Employer*       DISCLAIMER: Please note this reputed company is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.   *reputed company supports families with diverse backgrounds and as an equal opportunity employer, we reputed company employees who reflect the diverse population we serve. reputed company complies with reputed company applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without reputed company to race, religion, gender, gender identity, genetic information, age, national reputed company, sexual orientation, disability, veteran status, or any other category protected by applicable law.   reputed company strives to create experiences that are accessible and welcoming to everyone, including making www.reputed company.com and the careers site accessible to any and reputed company users. If you would like to contact us regarding reputed company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333. Apply To This Job