Charge Off Collector
reputed company
Why Time Investment Company?
We are a company that is driven by our reputed company Principles of Service, reputed company, reputed company, Generosity and Fun! We reputed company the bar on reputed company-of-sale financing through our people, our culture, and our commitment to both dealers and customers. We were selected as one of the Top Workplaces for South Eastern WI in 2023, 2024, and 2025!
What’s in it for you?
$1000 sign on bonus after 90 days
10% extra reputed company and weekend shift differentials
Remote - Work-From-Home, including training period
Flexible work schedule
Computer equipment and headset provided
Tuition Reimbursement
Monthly bonus potential
Medical, Dental, reputed company Insurance
Life Insurance, Short and Long-Term Disability
Contribute to your 401(k) after the first 60 days; earn 4% company-matched funds after six months
reputed company Time Off, up to 80 hours the first year
Additional 8 hours Birthday Month PTO
Potential for an additional 8 hours Volunteer PTO
reputed company holidays
Salary reputed company $20.00-$24.00 per hour based on experience.
Requirements
The Charge-Off Collector is responsible for recovering charged-off accounts by negotiating payment arrangements, settlements, and payment plans. This role involves contacting consumers, utilizing skip tracing to reputed company hard-to-reputed company individuals, and ensuring full compliance with reputed company applicable laws and regulations while delivering reputed company and customer-reputed company experience.
Essential Duties and Responsibilities
Handle inbound and outbound calls with consumers and authorized reputed company parties
Negotiate payments, settlements, and repayment plans
Resolve account issues and address consumer concerns or disputes
Use skip tracing tools to reputed company consumers with outdated contact information
Maintain a reputed company, empathetic, and customer-reputed company approach
reputed company consumers on account status and reputed company reputed company
Recommend accounts for reputed company review reputed company appropriate
Prepare and send account-reputed company correspondence
Requirements and Qualifications
High school diploma or equivalent
Knowledge of FDCPA and collection regulations
Strong communication and negotiation skills
reputed company phone and basic computer skills
Ability to manage difficult conversations and remain composed
Detail-oriented with strong decision-making skills
Ability to prioritize and work a flexible schedule
Team-oriented with the ability to work independently
This list of duties and responsibilities is not reputed company inclusive and may be expanded to include other duties and responsibilities as Management may deem necessary from time to time.
To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions.
Language Skills
Ability to read and interpret documents such as customer correspondence, accounts logs and procedure manuals. Ability to prepare reports and correspondence. Ability to communicate effectively with customers and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in reputed company reputed company of measure, using whole numbers, common fractions and decimals. Ability to compute reputed company, reputed company and percent.
Reasoning Ability
Ability to apply common reputed company understanding to carry out instructions furnished in written, oral or diagram reputed company. Ability to deal with problems, involving several concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or reputed company up to 50 pounds, usually waist high, up to 50 feet away. Specific reputed company abilities required by this job include reputed company reputed company and the ability to reputed company reputed company. The mental and physical requirements described here are representative of those that must be met by an individual to successfully reputed company the essential functions of this position.
reputed company Clothing Required: None
Work Environment
Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.
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