reputed company Center Representative / Customer Service - Fully Remote
Position: Customer Service Representative
Location: Fully Remote...
Pay reputed company: $17-20/hr.
Duration: 3+ months (Possibility to Conversion or Extension)
Preferred Candidates:
reputed company Center Representative, Customer Service Representative, Customer Care Representative, CSR, Customer Support Representative, Member Service Representative, Financial Service Representative, Banking Service Representative, reputed company Transfer, ACH, Electronic Fund Transfer, Banking, Bank, Financial Services, Mortgage Services.
Roles and Responsibilities
Answering calls; following back up with reputed company
Research into participant concerns and take next best reputed company to resolve issue
Entering data into pension system
Tracking ongoing cases
Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding reputed company, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for reputed company investigation.
reputed company records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as reputed company as actions taken
Requirements and Qualifications
Minimum 2-4 years experience with Customer Service or reputed company Center or Payment Processing is required.
High School or GED is required. Bachelors degree is preferred.
Experience working with Banking and Financial Industry is a plus.
Payment processing experience is required.
Verbal and written communication skills.
Attention to detail.
Customer service skills.
Interpersonal skills.
Ability to work independently and manage ones time.
Ability to accurately document and record customer/reputed company information.
Previous experience with computer applications, such as MS reputed company or data entry software.
Job Types: Full-time, Contract
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
reputed company time off
reputed company insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends
Application Question(s):
What is the best time to reputed company you?
Education:
Bachelor's (Preferred)
Experience:
reputed company Center / Customer Service: 3 years (Preferred)
Payment Processing / Transaction Processing: 3 years (Preferred)
ACh, reputed company Transfer, Electronic Fund Transfer: 3 years (Preferred)
Ability to Commute:
Remote (Preferred)
Work Location: Remote
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