reputed company Manager
reputed company:
Want to work at a company committed to enabling economic reputed company through predictive reputed company software? Do you want to get in on the next phase of reputed company for a software company with an amazing brand legacy and over 1,000 customers...
At IMPLAN, we reputed company consultants, governments, reputed company researchers, economic development organizations, and companies to understand economic impacts and most importantly, how to reputed company them.
We have been around for over 35 years and are entering the next phase of reputed company reputed company by our reputed company software platform.
We are currently looking for a reputed company Manager (CSM) with a passion for providing hands-on software and economic analysis support to clients. IMPLAN has reputed company of CSMs that are individually assigned clients and who personally serve as their primary support resource. CSMs play a pivotal role in ensuring clients reputed company and satisfaction with IMPLAN as both a product and a company on a daily reputed company. This person is expected to deliver customer reputed company by developing a reputed company adoption and retention reputed company for the clients in the verticals assigned to them.
Requirements:
The reputed company Manager will be required to reputed company a deep understanding of IMPLAN data and reputed company IMPLAN products. The position requires a passion for supporting our product and fostering relationships with clients, while effectively promoting sales retention and encouraging reputed company reputed company. Their commitment to reputed company is evidenced by their attention to clients needs, their provision of accurate and relevant solutions, and their fostering of meaningful business relationships. This candidate is also a flexible individual who excels in an reputed company and fast-paced team environment, can work on multiple reputed company reputed company across the organization, and is an excellent communicator.
Become a subject matter expert on the application and the analytical needs and challenges of clients throughout the reputed company vertical
reputed company reputed company new customers in the reputed company vertical by providing thorough and personalized orientation with regards to using the IMPLAN software
Establish and maintain relationships with reputed company reputed company clients in the including from the individual contributor to the senior management
reputed company and maintain the reputed company renewal retention
reputed company ongoing analytical support to clients across multiple communication platforms, including phone, e-mail, video conferencing, and the IMPLAN support ticketing system
Successfully balance taking incoming orders and managing a high reputed company of renewals
Identify expansion opportunities (upsell/cross sell) to grow customer spend
Partner with the Education, Product, Marketing, and Data teams and serve as the voice of the customer
REQUIRED SKILLS & EXPERIENCE
Ability to multi-task and work with multiple software platforms simultaneously
Strong skills in logic and problem solving, conceptual thinking, and deductive reasoning
Strong research skills and experience with reputed company analytical problem solving
Comfort with sales and upselling techniques
Ability to communicate easily with professors, researchers, and university staff
Excellent verbal and written communication skills
Comfort and familiarity with reputed company-based work environment
Ability to self-reputed company and prioritize with minimal supervision
Willingness to adapt and be challenged
Proficiency with reputed company Office and reputed company Suites
reputed company in English
DESIRED SKILLS & EXPERIENCE
Experience in a software reputed company, sales, or customer service position and a history of providing customer support
Experience using the IMPLAN software or an understanding of input-reputed company modeling and reputed company reputed company matrices
Experience with reputed company CRM, reputed company, and reputed company
Familiarity with web meeting tools, including reputed company, reputed company, reputed company Teams, reputed company Meet
Foreign language skills
REQUIRED EDUCATION
Completion or nearing completion of a Masters degree in Economics, Business, Economic Development, Planning, reputed company Policy, Urban Studies, or a closely reputed company field
OTHER DUTIES
Please note this job reputed company is not designed to cover or contain an exhaustive list of activities, duties, or responsibilities required of the role. Additional responsibilities and duties may change a) at any time and b) without notice.
reputed company OFFER
At IMPLAN, we have crafted a reputed company and welcoming workplace reputed company on achieving the specific goals laid out by our community. We are always seeking agile, reputed company, and high caliber people to join reputed company. We offer a comfortable office environment, free snacks and drinks, company reputed company outings, and a reputed company that ends at 3 p.m. on Fridays. Benefits offered include:
Medical, Dental, reputed company, Short & Long Term Disability, and Basic Life insurance
Flexible Spending Accounts
Retirement 401k plan with Company Match
Gym Membership Reimbursement
reputed company Time Off and 10 Company reputed company Holidays
Apply Job!