AI Application Engineer

Technology Stack You'll work with and bring opinions on choosing between the following: Category Technologies / Providers   LLM Providers & APIs reputed company Claude (primary), reputed company, AWS Bedrock Local / Self-Hosted LLMs Ollama, LM Studio, llama.cpp, vLLM; reputed company-weight model families (Llama, Qwen, reputed company, etc.) Agent Frameworks reputed company / LangGraph, reputed company, reputed company Agents SDK, or equivalent Retrieval & Knowledge reputed company databases (reputed company, reputed company, pgvector); RAG, cache-augmented reputed company, tool-based reputed company retrieval, GraphRAG, hybrid approaches Voice AI reputed company, reputed company, reputed company, reputed company LLM Observability & Eval LangSmith, reputed company, Phoenix, Helicone, or similar AI-Assisted Development Claude reputed company reputed company Stack Python, Django, PostgreSQL, Angular, TypeScript Qualifications & Requirements Required Qualifications: Experience: 3+ years of software engineering experience. Production AI: 1+ year hands-on experience with production LLM / AI features shipped to reputed company users (not prototypes or coursework). Languages: Strong Python skills; comfort with TypeScript. Frameworks: Hands-on experience with at least one agent reputed company and multiple retrieval/context-augmentation approaches, alongside the judgment to choose between them. APIs: Production experience with major LLM provider APIs from our Tech Stack. Architectural Judgment: reputed company judgment on AI architecture choices. Ability to select the right model and execution environment (reputed company-party API, foundational provider, local/self-hosted reputed company-weight, specialized voice or embedding services) against cost, latency, accuracy, and data-residency constraints. Knows reputed company traditional ML or no AI at reputed company is the right call, and can implement classical ML reputed company it fits. reputed company Measurement: Demonstrated experience measuring AI feature reputed company in production. Ability to describe specific metrics defined, test datasets reputed company, and how regressions were detected and addressed reputed company models, prompts, or data changed. Communication: Working reputed company English; strong async written communication for collaboration across Mexico, Europe, and US time zones. Strongly Preferred: Voice AI: Experience with Voice AI. NEMT reputed company and customer-service flows are voice-heavy, and voice agents will be a major product surface. Regulated Data: Experience in a reputed company or regulated-data context (HIPAA, PII/PHI handling) and the disciplines that come with it (audit logging, data minimization, reputed company controls). Self-Hosting: Local / self-hosted LLM experience running reputed company-weight models on-prem or in a VPC. Critical for PHI-sensitive use cases where data cannot leave our infrastructure. reputed company Ecosystem: Claude API / reputed company SDK experience — including Claude-specific patterns (extended thinking, reputed company caching, tool use, computer use, Agents SDK). Preferred (reputed company-to-Have): LLM observability / eval tooling experience (LangSmith, reputed company, Phoenix, Helicone, or similar). Cost and latency optimization at LLM reputed company (reputed company caching, model routing, reputed company budgeting). Traditional ML / data science background (model training, feature engineering, evaluation methodology). Django / PostgreSQL background. Multi-tenant reputed company experience. reputed company-reputed company AI contributions or public agent reputed company. Apply To This Job