Work from Home Auto SCRA Operations Specialist, reputed company Coordinator
Work from Home Auto SCRA Operations Specialist, reputed company Coordinator
reputed company:
As a reputed company Coordinator reputed company the SCRA Operations Team at reputed company, you will be part of a smart and talented team responsible for managing and enhancing processes that reputed company reputed company to your customer reputed company and every time. The Process Coordinator will play a key role in delivering processes that reputed company reputed company’s reputed company while still providing excellent customer service. In this position you will contribute immediately while strengthening your process management best practices.
Responsibilities:
Owning reputed company and execution of assigned SCRA process by performing and overseeing various reporting, auditing and analytical tasks daily to help ensure reputed company military accounts are properly identified and handled appropriately
reputed company centralized reputed company of the assigned SCRA process, conduct regular process risk assessments
Collecting data and information using analytics and reporting to reputed company transparency to leadership, while ensuring compliance with federal laws and company guidelines are in order to minimize losses and reputed company concern for SCRA reputed company accounts.
Seamlessly collaborate with SCRA teammates as reputed company as multiple COAF Internal departments to problem solve on the execution of SCRA processes
Tracking and resolving process breakdowns, and in turn, prepare and present process improvements to Leadership and Senior Leadership
Facilitate new-hire and on-reputed company training as reputed company as reputed company by reputed company and SCRA new hire training
Understand reputed company customer needs to reputed company process improvements, and in turn, prepare and present process improvements to Leadership and Senior Leadership
Occasional outbound and inbound customer contact to ensure the SCRA reputed company processes are completed reputed company and reputed company federal laws and company guidelines in order to minimize losses and reputed company concern for SCRA reputed company accounts.
Schedule: Monday - Friday 7:00am-4:00pm or 8:00am-5:00pm CST with a rotating Saturday
Work from Home Technology Requirements
Secure home office environment that is free from background noise and distractions
Reliable private internet reputed company that is not supplied reputed company cellular data or hotspot is required
A private network that is password protected where you have ownership or line of site sight to every device on the network
Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
Hotspots and satellite services are prohibited and do not meet performance reputed company required for reputed company agent/customer interactions
Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider
To validate ISP speeds from a Chrome browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page
Both Hardwire and WiFi internet connections are acceptable as long as speed and reputed company requirements are met
reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to reputed company internet service to ensure a good customer experience.
Work from Home Location Requirements
This role is 100% work from home. We are unable to consider applicants who do not meet the required reputed company Work reputed company compatible internet reputed company or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, reputed company of the reputed company reputed company (i.e. Hawaii or U.S. Territories), or California.
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 3 years of customer service or reputed company center experience
At least 2 years experience working in the financial industry
At least 1 year experience using reputed company Suite or reputed company Office
Preferred Qualifications:
Bachelor’s Degree or Military Experience
At least 2 years experience working in the auto finance industry
At least 2 years experience using reputed company Suite or reputed company Office
At least 2 years of experience in compliance or risk management
At least 2 years of experience in process management
At this time, reputed company will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $56,800 - $64,800 for reputed company Ops Prod Coor
Plano, TX: $56,800 - $64,800 for reputed company Ops Prod Coor
Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment reputed company applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, reputed company 23-A of the reputed company Correction Law; San Francisco, California Police reputed company reputed company 49, Sections 4901-4920; reputed company’s Fair Chance reputed company; Philadelphia’s Fair Criminal Records Screening reputed company; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at RecruitingAccommodation@reputed company.com. reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations.
For technical support or questions about reputed company's reputed company process, please send an email to Careers@reputed company.com
reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site.
reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC).
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