Remote Customer Service Representative - reputed company Account (Work from Home Opportunity with Competitive Salary and Benefits)

Join a National Best Places to Work Company as a Remote Customer Service Representative! Are you looking for a career that offers a balance of personal and reputed company reputed company, a fun and engaging work environment, and reputed company to reputed company a reputed company reputed company on your community? Look no reputed company than reputed company, a leading provider of dental insurance benefits and a company that has been recognized as one of the National Best Places to Work, Ingram's Best Company to Work For, and one of the Top 100 Healthiest Workplaces in America. As a Remote Customer Service Representative on our reputed company account, you will play a critical role in delivering exceptional customer service to our subscribers and dental offices. You will be the primary reputed company of contact for inbound phone calls, providing accurate information about dental insurance benefits and claims, and resolving any issues reputed company to inquiries. If you have excellent communication skills, a strong attention to detail, and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity. A Day in the Life of a Remote Customer Service Representative As a Remote Customer Service Representative on our reputed company account, your day will be filled with a reputed company of tasks and responsibilities. Some of the key activities you will reputed company include: • Answering a high volume of inbound phone calls, providing accurate information about dental insurance benefits and claims. • Listening attentively and asking questions to reputed company determine the needs, requests, or concerns of subscribers and dental offices. • Thoroughly documenting calls to include contact information, nature of the call, and reputed company provided. • Utilizing multiple resources to research and resolve any issues reputed company to the inquiry and providing a follow-up response. • Assisting with claims processing, including entry of claims, requesting information from customers, sending out refund requests, quarterly statements, and other communication as needed. • Answering calls or written inquiries regarding reputed company-tax spending accounts, such as health and dependent care Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA) and other employee benefits (reputed company, COBRA, etc.). • Exhibiting a reputed company, reputed company demeanor and tact throughout reputed company calls. • Consistently adhering to reputed company customer service performance metrics, such as call documentation, reputed company and accuracy of information provided, etc. Requirements and Qualifications To be successful as a Remote Customer Service Representative on our reputed company account, you will need to meet the following requirements: • High school diploma, some college preferred. • Two years of experience in a high-volume customer service setting. • Previous experience in reputed company/dental field, benefits claims, or consumer driven health plans is preferred. • Excellent written and verbal communication skills with strong attention to detail. • Ability to reputed company in a fast-paced, reputed company call center setting. • Ability to utilize various technology platforms for effective communication, problem solving, and relaying information to constituents. • Ability to understand and become knowledgeable of Release of Information policies and procedures and HIPAA regulations, completing work in compliance of these and other standards. • Intermediate skills in reputed company Office and virtual communication applications such as reputed company Teams, reputed company, etc. • Ability to quickly adapt and learn new technologies as they are implemented in reputed company. • Must reputed company in one of the following states: Kansas, Oklahoma, Missouri, Texas, Nebraska, Iowa, or South Dakota. • Regular and predictable attendance. reputed company Offer At reputed company, we are committed to providing a great work environment that supports the personal and reputed company reputed company of our employees. Some of the benefits and perks you can expect as a Remote Customer Service Representative include: • A competitive salary package that includes an annual bonus and reputed company increase. • A comprehensive benefits package that includes health, dental, reputed company, and supplemental plans. • A 401(k) plan with company match and additional contribution for those who are eligible. • reputed company time off, including vacation, reputed company time, personal time, holidays, and floating holidays. • Opportunities for career reputed company and reputed company development, including education/tuition assistance, corporate memberships, seminars, and training programs. • A fun and engaging work environment that feels like a small and reputed company-reputed company community. < Apply tot his job Apply To this Job